Naomi Whaley

Fort Myers, FL ***** 239-***-**** acxel4@r.postjobfree.com

Phlebotomy Technician Profile

A personable team player that is eager to achieve success in a new field. Recently educated phlebotomy technician with

several years of solid experience in interpersonal communications, including customer service, supply inventory, and

adhering to various standard operating procedures. Quick learner that is able to adapt quickly, follow direction, and provide

services with poise and professionalism. Reliable and hardworking individual possessing computer and administrative

skills.

Areas of Expertise

Customer Service Interpersonal Communication Inventory Maintenance

Order Accuracy Standard Operating Procedures Cleanliness Practices

EDUCATION

Phlebotomy Technician Diploma SouthWestern Vocational Training, Cape Coral, FL, 2016

Coursework: Blood Collection Procedures, Laboratory Values and Safety, Anatomy and Physiology, Quality Control,

Bloodborne Pathogens, Infection Control, Universal Precautions, Basic Life Support

EXPERIENCE HIGHLIGHTS

HIGHTEMP INDUSTRIES, Cape Coral, FL, 2012 Present

Production Coordinator

Collect customer orders to assemble and ship industrial heating products. Track incoming and outgoing inventory. Ensure

efficient, nonhazardous work area and clean production floor. Generate order invoices. Provide high level of customer

service.

NEW YORK CITY PIZZA, Fort Myers, FL, 2011

Head Server

Greeted all customers. Accurately recorded dinein and phonein carryout orders. Ensured completed order correctness and

prompt delivery time. Prepared table utensils and replenished condiments. Delivered high level of service and customer

satisfaction.

NEW YORK CITY PIZZA, Fort Myers, FL, 2010

Cook

Prepared food on varying timelines to provide consistent temperature, including correct meat temperatures. Recorded food

and cooking supply inventory. Accurately labeled preprepared food items and confirmed proper storage. Managed clean and

efficient work station. Maintained crosscontamination food license.

ITALIAN GELATO, Estero, FL, 2009 2010

Server / Cook

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Used teamwork to provide ideal customer service and minimum wait times. Completed accurate transactions and delivered

precise endofshift cashout procedures. Managed food preparation, item displays, and inventory. Maintained clean

facilities, including food line, customer areas and restrooms. Obtained crosscontamination food license.

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