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Customer Service Manager

Location:
Ridgeland, MS
Posted:
November 04, 2016

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Resume:

TONJA CRUMBLEY

*** ****** **** 601-***-****

Jackson, MS 39216 acxds2@r.postjobfree.com

EDUCATION

Hinds Community College Jackson, MS 39213

Associate of Arts Early Childhood Development

WORK EXPERIENCE

Style Shoes Presently employed since 2003

Assistant Manager Jackson, MS 39206

Provided quality customer service that included patience, attentiveness, clear communication

skills and kept very good knowledge of the products

Conducted interviews for employment, supervised a number of employees, and maintained an orderly, neat clean and safe workplace.

Purchased and maintained inventory, placed and expedited orders.

Conduct daily cash transactions with customers providing receipts at the end of each transaction.

Count and submit the accurate collections to the store manager at the end of the day. Retrieve and count receipts prepare deposits daily or weekly, deliver deposits to designated locations submitting each validated deposit slip.

Fulfilled my duties and responsibility by supporting the store manager in accomplishing tasks delegated to the company.

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Brown Elementary 08/2000- 05/2001

Assistant Teacher Jackson, MS 39202

Maintained professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional development

Provided quality service by establishing and enforcing district’s standards

Assisted lead teacher monitor and record student progress

I. S. Sanders YMCA 02/ 1999- 08/ 2000

Preschool/Caregiver Jackson, MS 39202

Provided general supervision, education, and care for pupils.

Prepared and conveyed age appropriate classroom lessons.

Maintained a safe and clean classroom environment by developing and publishing evacuation routes; determining and documenting locations of potentially dangerous materials and chemicals

Contributed to team efforts by accomplishing tasks and goals timely

Planned activities and chaperoned students on field trips

SPECIAL SKILLS & INTERESTS

Computer Skills: Excellent with Microsoft Word, Excel, PowerPoint, Outlook

Areas of Expertise: Reports, Customer Service, Employee Supervision, Training, Team building

Financial Skills: Balancing, 10-key by touch

Habitat for Humanity Volunteer Builder



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