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Customer Service Manager

Location:
Honolulu, HI
Posted:
November 04, 2016

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Resume:

Profile

Performance driven professional with an in depth understanding of customer service

and office administration. A self-motivated person with excellent communication skills.

EMPLOYMENT HISTORY

Executive / Operations Assistant, UXUS Design

Amsterdam, Netherlands Feb 2016 - Aug 2016

• personal assistance to the CEO & CCO

• travel bookings, visa applications and creating itineraries

• answering and directing phone calls, and responding to inquiries

• welcoming clients and visitors

• arranging catering and conference room facilities

• arranging taxis, couriers and delivery services

• ordering office supplies, stationery and business cards, and maintain office supply inventory

• collating and distributing post

• general staff assistance eg research, typing, correspondence and filing

• printing and binding of company portfolios, pitch and project presentations

• ensuring general tidiness of office spaces

• organizing team bonding events

• assist with processing invoices and entering purchase orders

• booking meeting rooms, managing conferencing services and management team agendas

• purchasing fonts, stock images, 3D models

• assisting new personnel with BSN and bank appointments and housing tips

+1-808-***-****

acxdfl@r.postjobfree.com

TENNAE ANDRADE

Wait Staff, Bakers & Roasters

Amsterdam, Netherlands 2014-2015

• Prepare the restaurant for guests by refilling supplies, setting up work stations and organizing sitting areas

• Greet guests as they arrive

• Provide every guest with superior customer service to ensure they are comfortable and satisfied with their experience

• Complete end of day closing duties by cleaning and organizing the front of the house

Assistant to the Gallery Director, Andrew Rose Gallery Honolulu, HI, U.S.A. 2012-2014

• Maintained the presence of the gallery through the company website and within social network settings such as Facebook and Instagram

• Collaborated on the construction of the companies new e-commerce site and blog

• Handled the procurement of new inventory

• In charge of organizing inventory within the gallery and our storage spaces

• Informed potential customers about gallery artists and inventory

• Managed the distribution of outgoing inventory to clients

• Assisted in visualizing interior design options

• Arranged company events to promote business

• Researched latest news within the art community to provide an in depth understanding to better our company strategy

Wait Staff, Tiki’s Grill & Bar

Waikiki, HI, U.S.A. 2011-2014

• Provided guests with an enjoyable and unique experience while at our restaurant

• Be well educated on our worldly guests to have the ability of catering to different cultures

• Cleaned and organized supplies and work stations in order to maintain a presentable work environment

• Be well versed in the culinary fare served at the restaurant

• Organize and execute party events within the restaurant Education

University of Hawaii; Manoa, HI, U.S.A.

Bachelor of Arts, Political Studies, 2013

Skills

• Proficient user of Microsoft Word, Powerpoint, Excel and Outlook

• Travel management

• Light accounting

References

Hannah Wiersma

Studio Manager, UXUS Design

+31-20-623-****

Andrew Rose

Owner and Director, Andrew Rose Gallery

+1-808-***-****

Edwin Fabro

Manager, Tiki’s Grill & Bar

+1-808-***-****



Contact this candidate