Stephanie D. Mekalet
OBJECTIVE
To pursue a health care career that will allow me to utilize my experience and health care education.
QUALIFICATIONS
I am an aggressive professional with a Bachelor's degree who demonstrates exceptional communication and writing skills.
SKILLS
Highly proficient with Microsoft Word, Excel and PowerPoint.
Ability to learn new database and software programs.
Competent in organizational and time management skills.
Demonstrate good judgment, problem solving and decision making skills.
EXPERIENCE
September 2015-Current
Keiser University, Ft. Lauderdale, FL
Online Admissions Counselor
Assist prospective students by assessing their skills and interests and guiding them through the enrollment process.
Contact and interview perspective students.
Explain and walk prospective students through an online demo course.
Guide students through each step of the enrollment process including our online application.
Maintain contact and follow up with prospective and enrolled students.
Meet daily, weekly, monthly and quarterly benchmarks.
Attend continuous training and group peer sessions.
Maintain and update current student database.
2015
Robert Half International, Fort Myers, FL
Temporary Heath Care Employment
Dermatology
oPost patient and commercial insurance payments
oPrepare commercial insurance appeals
oPrepare patient and commercial insurance refunds
Oncology
oPost patient and commercial insurance payments
oPrepare patient and commercial insurance refunds
October 2013-December 2014
Citrus Gardens of Ft. Myers, Fort Myers, FL
Business Office Manager
Coordinate and perform Business Office functions under the direction of the Administrator.
Employee recruiting, evaluations, and other HR functions.
Supervise and oversee business office functions and support staff.
Manage and reconcile facility petty cash.
Manage and reconcile resident trust accounts.
Prepare Private patient/resident billing.
Monitor and manage patient/resident accounts receivable and collection processes.
Responsible for daily bank deposits and reconciliation of cash.
Maintain resident trust funds and monthly reconciliation.
Maintain facility petty cash and monthly reconciliation
Prepare and report daily census at morning leadership meeting.
Process Medicaid applications for ICP approval
Complete and process Medicaid eligibility reviews
Work closely with our corporate central business office.
Proficient using Point Click Care (PCC).
2007-2013
Gulf Coast Village Retirement Community, Cape Coral, FL
Skilled Nursing Billing
Processed $500-$800k of Medicare revenue monthly.
Processed monthly Medicaid, Hospice, & Managed Care billing.
Processed Medicare co-insurance to insurance companies and private pay patients.
Maintained and reconciled the Accounts Receivables for Medicare, Medicaid, Hospice, Insurance, Managed Care, and Private Pay payer sources.
Executed daily census reports.
Successfully reconciled patient accounts.
Maintained Accounts Receivable Aging reports.
Processed month-end close procedures successfully and on time.
Verified supplemental insurance benefits for patients upon admission.
Utilized Answers on Demand (AOD) software.
Home Health
Audit patient charts for accuracy and completeness according to Medicare guidelines.
Compiled census figures
Monitor doctor’s orders requiring signatures for patient charts.
Intake Coordinator for new patient referrals including insurance verification/authorization for all Home Health services.
Scheduling coordinator for all Home Health skills.
Private Duty coordinator for private pay patients/residents.
Utilized the Home Health database, (Home Solutions software).
Executive Administrative/Marketing Assistant
Resident Services Coordinator
Assisted the Executive Director, Marketing/Sales Director and Marketing Department.
Completed weekly and monthly reports.
Scheduled and organized new resident move-ins and transfers to all levels of care.
Coordinated with outside vendors scheduling resident move-ins and events.
Scheduled, organized and set up marketing presentations, meetings and events.
Maintained and updated the marketing database, (REPS).
Maintained marketing collateral and inventory
Completed committee and community minutes.
EDUCATION
ALF Core Competency Test (scheduled 10/29/2016 )
ALF Core Training Certificate
2013 graduate of Southwest Florida College, Ft. Myers, FL
Bachelor of Science Degree in Healthcare Administration
HEALTH CARE SOFTWARE
Answers on Demand (AOD), Point Click Care (PCC), Nextech
REFERENCES
Melissa Wallace – Cape Coral, FL 239-***-****
Chery Jordan – Ft. Myers, FL 239-***-****
Cyndi Knox - Ft. Myers, FL 615-***-****