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Customer Service Dental Assistant

Location:
Rosedale, MD
Posted:
November 02, 2016

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Resume:

Victoria Marshall **** King Arthur Circle Rosedale, Maryland 21237

443-***-**** acxclh@r.postjobfree.com

SPECIALIZED QUALIFICATIONS

Dental Assistant RHS & X-Ray Certified CPR Certified OSHA HIPPA Certified

Sterilization Instruments Set Up Excellent Patient Rapport Customer Service

Microsoft Word, Excel, Power Point Knowledge of Electronic Health Records

PROFESSIONAL EXPERIENCE

Woodstock Job Corp. Woodstock, Maryland December 2015 – Present

Dental Assistant

Prepare patient, sterilized and disinfected instruments, set up instrument trays, prepared materials, and assist dentist during dental procedures

Scheduling patients using CIS program, ordering and restocking supplies for office

Giving presentations on the benefits of good dental care

Amazon Dundalk, Maryland February 2015 – Present

Fulfilment Associate

Sorted all merchandise to prepare for packers

Solved any problems caused by conveyors or incorrect

PIT Trainer; pack and ship customer orders

Be willing and able to operate carts, dollies, hand trucks and other moving equipment to move large quantities of merchandise

Dental Dreams Baltimore, Maryland July 2015 – December 2015

Dental Assistant

Prepare patient, sterilized and disinfected instruments, set up instrument trays, prepared materials, and assist dentist during dental procedures

Record medical and dental histories & accurately completed patient registration and take vital signs

Expose and diagnostic dental x-rays as well as demonstrated complete knowledge of dental terminology

Department of Social Services Towson, Maryland January 2014 – May 2014

File Clerk

Kept records of materials filed or removed, using logbooks or computers

Added new material to file records, and created new records as necessary

Performed general office duties such as typing, operated office machines, & sorted mail

Tracked materials removed from files in order to ensure that borrowed files are returned

Assigned and record or stamp identification number in order to index materials for filing

Macy’s White Marsh, Maryland August 2012 – April 2013

Retail Flex Support Associate

Took inventory reports and examined merchandise to identify items to be reordered

Maintained product knowledge and contributed to profitable operation of retail business

Received, opened and unpacked and issued product for cases and shelves

Stamped, attached and changed price tags on merchandise referring to price list

Retrieved items from boxes and tagged with barcodes and recorded and damaged products

Veteran Affairs Baltimore, Maryland January 2006 - January 2008

Administrative Assistant

Provided excellent customer service and professionally handled customer correspondence

Performed administrative and office support activities for multiple supervisors

Duties also include managing telephone calls, filing and data entry

Required strong communication skills and some accounting knowledge

Operated office equipment and preformed various administrative duties

Prepared treatment rooms for patient examinations, keeping the rooms neat and clean

Medical Personnel Service Inc. Towson, Maryland June 2002 - January 2004

Medical Assistant

Patient/Staff rapport- positively contribute to office

Prepared and administered medications as directed by a physician

Recorded patient’s medical history, vital statistics and information such as test results in medical records

Prepared treatment rooms for patient examinations, keeping the rooms neat and clean

EDUCATION

Community College of Baltimore County, Dental Assistant Program October 2014

Franklin Family Dental; Dental Assistant (Internship) December 2014 - January 2015

Medix School, Medical Assistant Program May 2002



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