Resume

Retired 25+ yrs WV State Employee. Interested in clerical, front desk

Location:

Barboursville, WV

Posted:

November 03, 2016

Contact this candidate

Resume:

Lorna Browning

*** ***** ****

P.O. Box ***

Beaver, WV 25813

Email: acxc81@r.postjobfree.com

Phone: 304-***-****

Summary of Qualifications:

Administrative support professional with more than twenty-five years of experience.

Experienced in serving multiple bosses/supervisors and maintaining work flow assignments.

Focused on quality assurance when approaching administrative tasks with attention to detail.

Customer and student-focused professional providing quality interactions to improve organizational image and retention.

Created and maintained personal filing systems that was utilized and kept throughout institutional mergers.

Provides professional phone etiquette.

Effective communication skills (written and oral).

Experienced in merger acquisitions (as an employee) having to work through culture changes including changing supervisors.

Skills:

Fast typist with minimal to no errors.

Experienced and proficient in Microsoft Office Suite (including Word, Excel, Publisher, and Outlook).

Office equipment including Xerox copier, FAX, Scanner, Switchboard including phone systems.

Work Experience:

03/2015 – 05/2015 Family Options Providers Beckley, WV

Front Desk, Receptionist

Billing – Accountable for the bi-monthly and monthly payroll checks for the counseling contractors.

Computer – Responsible for the file upkeep of employee, contractor and clientele personal information. Scanning and E-filing of all employee, contractor and clientele updated information, newly hired, current and previous.

08/1987 – 03/2014 Marshall University South Charleston, WV

Administrative Assistant

Program Assistant I

Organized, scheduled and maintained semester classes for both South Charleston and Beckley campuses. Communication and coordination was essential to assure quality service to both professors and students.

Was responsible for facilities and scheduling of meetings using space at the South Charleston and Beckley campuses.

Received, reviewed and composed correspondence including letters and reports on an ongoing basis.

Interviewed, hired, trained and supervised graduate assistants for additional office support.

Served as the primary contact person for all faculty members, students, VIP’s, vendors, and visitors to both the South Charleston and Beckley campuses.

Verified and screened incoming parcels for delivery to appropriate departments.

Served as travelling liaison representing the South Charleston campus at Job Fairs, Open Houses and at the Hooding Ceremony.

Maintained office equipment and reported service requests when necessary.

1979-1981 National Bank of Logan and Logan Bank & Trust Logan, WV

Switchboard, Bookkeeping and New Accounts

Switchboard operator, directing all incoming and outgoing calls to the proper departments.

Bookkeeping consisted of proofreading, filing and mailing statements and checks to bank customers and working extended hours during first and middle of the month as necessary.

New Accounts, opening new accounts and ordering checks for bank customers. Accountable for all money received during these transactions and given to proper department. Opening and closing of safety deposit boxes.

References:

Teresa Eagle

Marshall University, South Charleston WV

Dean of College of Education and Professional Development

acxc81@r.postjobfree.com

Phone 304-***-****

Joyce Harrah

Marshall University, South Charleston WV

Director of Outreach Services and Charleston Facility

acxc81@r.postjobfree.com

Phone 304-***-****

Kathy Zimmerman