*** ******** ** * Cary, NC *****

Dr Michael R Spano http://www.linkedin.com/in/mrspano 919-***-****

acxc0p@r.postjobfree.com

"A problem solver who brings vision and leadership to drive exceptional results in Business and Technology Transformations"

Visionary Executive with CIO and CTO experience, coupled * Mergers and Acquisitions,

with customer facing executive level Business and * Risk Assessment and Mitigation,

Information Technology Strategy sales and delivery on * IT optimization & IT Due Diligence,

global engagements. With a track record of over 25 years * Large Scale Organizational Change,

of experience as a vanguard Entrepreneur in the areas of * Technology/Business Strategy Integration,

Information Technology optimization, strategic and * Project Planning, Budgeting & Issues management,

transformational outsourcing, manufacturing, advanced

* Advanced Scheduling & Prioritization Techniques,

manufacturing technology, software application

* Mentoring and Executive Development,

deployment/ development, and establishment of world

* Win/Win Negotiations,

class Business Transformation and Information

* Development /Retention of Human Capital

Technology projects. Strategic thinker and complex

* Data Center Optimization, Consolidation and relocation

problem solver, with an anticipatory management style,

* SDLC and Agile Development

used to drive results in rapidly changing business

* Lean Six Sigma Black Belt (Certification Pending)

environments.

www.ductusexemplo.info * Certified Executive Consultant

EXPERIENCE

IBM Corporation - Armonk, NY

Executive Manager BaaS Global Infrastructure Services IBM Infrastructure and Resiliency Services 2014 - 2016

Transforming the IBM Resiliency Services Cloud Managed Backup & Cloud Data Virtualization Infrastructure Services. Manage

Network, Servers, Reporting, Monitoring and Alerting and Systems Administration for the CMB Offerings. Currently driving Tier

0 Automation and Metrics to add business intelligence to all aspects of Infrastructure Services.

Program Director Services Transformation, Office of the CIO 2010 - 2014

Program Director for IBMs Largest Business Transformation project Blue Harmony Services Project Office for the largest IBM

business transformation and SAP rollout to China (R0.5) and Germany (R1.0).

Drove the aggregation and prioritization of multiple Service Business Units requirements and issues to the core team.

Led the overall issue and risk management and mitigation of the Global SAP rollout (Blue Harmony). Focused on ensuring

the Services ERP Global installation is consistent with business unit expectations.

Assumed additional responsibilities to ensure that the business case and value realization program deliver on

expectations.

Associate Partner - Federal Integrated Technology Services Group in GBS 2008 - 2010

Sold and delivered IT Resource Optimization and Strategy & Change engagements to CxO and Board Level Public Sector and

Federal clients. Often called on for critical competitive contracts to position IBM value add and client benefits of IT and business

alignment. Management of complex long term partnerships and projects and mentoring of new consultants have led to

overachievement of all targets.

Worked with large private healthcare provider to transform their current infrastructure and IT delivery model into a IT SOA

based infrastructure and alignment with 10 year business vision, resulting in over $2.5B Outsourcing contract for IBM.

Developed Best Practices approach and white paper for 10 year business & IT alignment through operational efficiency

and resource consolidation and optimization for several large clients.

Worked with large Federal healthcare agency to drive an organizational and strategy change engagement encompassing

all Infrastructure and Service aspects, leveraging ITIL and ITRO concepts to accelerate savings.

Developed Data Center Consolidation & Relocation Strategies and Projects for numerous agencies always resulting in 40%

savings or greater.

Certified Executive Consultant & Subject Matter Expert IT Resource Optimization and Strategy & Change,

Office of the CIO 2006- 2008

Created and drove the GTS Integrated IT Strategy by identifying the business strategies and goals which IT must support to

enable profitable revenue growth, operational transformation, Brand Transformation, and Services Excellence.

Developed IT Portfolio Multi-Variant Prioritization Model currently being used for all IT Investment Projects

Developed the GTS Value Realization Program used to develop and track the intrinsic business value and key performance

measures (KPM) and indicators (KPI) and scorecard. Invented the concept of value horizon for recognizing that value

recognition has a specific shape which is crucial in making investment and changes to IT projects

2003 2006

Business Development Executive IT Optimization - Global Complex Opportunity Support

Sold and led client engagements in the IBM Global Complex Opportunity Support Practice focused on CxO level. Positioned and

secured $200M+ contracts for IT Optimization as an effective and efficient way to utilize IT resources, products, and services to

support the business operation, aligning IT to the business strategies and plans through linkages to applications, processes, and

people. Cross Industry experience in the Financial, Industrial, Distribution, Federal, Communications and SMB Sectors.

Led the Due Diligence and specific areas of consulting value for $2B Strategic Outsourcing Transformation engagement for

global Banking Client resulting in an additional $154M in Revenue. Led an IBM program office for 24 International work

streams and contributing member of IT Optimization and Strategic Outsourcing team, worked with IBM client service

executive's and account team.

Performed Best Practice audits and assessments of numerous outsourcing engagements with very large global client bases.

Marketing / delivery of global engagements in the $1M to $3B range of the Financial, Industrial, Distribution and SMB

Sectors.

Formally - Manager and IT Architect of SAP Worldwide Deployment / Program Product Manager - Manufacturing Strategies /

Manager of Advanced Manufacturing / Senior Scientist Manufacturing Strategies /

Indomitus Anatis Consulting Cary, NC 2001 - 2002

Chief Executive Officer (CEO) & Chief Technology Consultant (CTC)

Founded the Company to leverage my passion for people management, in a dynamic environment. Engaged a $67M medical

company to create a Shared Services Center for Excellence to leverage many of the common services provided by several sister

companies. This effort resulted in improvements, which support a Sustained Profitability model, through cost reductions and

increased revenues.

Reorganized all IT departments and reduced operating costs, while helping a sister division recover from a disaster.

Created a Center for Excellence vision and strategy plan to ultimately provide an optimal support model.

Developed Internet/Intranet and ExtraNet strategies and several quick wins (email, SFA, SLA).

Created Performance Planning Philosophy and sustainable process.

Developing training and career development plans for all department personnel.

[While waiting for IBM rehire after Leave of Absence]

Siemens Power Transmission & Distribution, LLC Raleigh, North Carolina 1997 2001

Chief Information Officer (CIO) - Corporate Information Technology Office

Created a World-Class Information Technology Organization based on a Shared Services Application Model, with corporate IT

standards and Chargeback Model, for the 5 acquisitions which constituted the newly formed Siemens Power Transmission and

Distribution Corporation.

* Architected and implemented a complete reorganization model to focus and align SPT&D business and IT projects.

* Designed and deployed an innovative LAN/WAN Infrastructure which leveraged the companies numerous acquisitions, and

allowed for an inexpensive and rapid future expansion.

* Analyzed and replaced the companies aged inventory of decentralized applications and deployed centralized systems for

HR, payroll, manufacturing, Engineering and email.

* Designed and deployed the companys first Intranet, Internet and eCommerce prototype.

* Created Disaster plans and implemented major changes in the computer operations department to virtually eliminate

outages and downtime.

[Recruited from IBM]

ADDITIONAL EXPERIENCE

(on Retainer from IBM)

Interim CIO and CTO at a private university 2007 - 2008

Developed service oriented organization and operations, while remediating the universitys ERP system, resulting in a significant

increase in IT service delivery while meeting financial challenges.

Reorganized Department in 10 days to an IT Services Model

Restructured helpdesk into IT Service Desk

Combined Security Operations Center and Network Operating Center and provided Incidence Response Center for Campus

Police and moved to 24x7 operations with no increase in budget

North Carolina State University (NCSU) - Raleigh, NC 1994 - 2014

Adjunct Professor of Industrial Engineering, Adjunct Professor of Mechanical and Aerospace Engineering, Guest Lecturer in the

School of Management

Duke University - Durham, NC 1991 - 1997

Adjunct Professor of Electrical Engineering and Mechanical Engineering

Wake Technical Community College, Raleigh, NC 1995

Instructor

Durham Technical Community College, Durham, NC 1985

Instructor

EDUCATION

PhD Industrial Engineering w/ Computer Science: Artificial Intelligence Minor

North Carolina State University - Raleigh, NC

Masters in Integrated Manufacturing Systems Engineering (IMSEI)

North Carolina State University - Raleigh, NC

2 D r M i c h a e l R S p a n o

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