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Customer Service Data Entry

Location:
Los Angeles, California, United States
Posted:
October 31, 2016

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Resume:

Jeanne Mahaffey

703-***-**** acxbms@r.postjobfree.com

WORK EXPERIENCE:

Yahoo! Music, Santa Monica, CA (August 2010-August 2016)

Position: Receptionist

Job Description: Responsible for Answering and screening phone calls; Assisting and directing guests; Sending and receiving of messenger packages; Handled Fed-Ex/USPS packages; General office assistance; Data Entry; Conference room scheduling for multiple spaces for regular meetings and special events such as media coverage of the Oscars, Grammy Awards, and Emmy Awards; Maintaining the Lobby space to be guest ready.

Bosley Inc, Beverly Hills, CA (August 2006-December 2009)

Position: Patient Service Representative (Internet Team)

Job Description: Answering patient calls; Follow up calls; Data entry; Scheduling office visits; Answering and forwarding email inquiries; Internet chat sessions; Reception desk relief; Taking, screening calls for a multi-line phone system; Taking and delivering messages.

Target (HR), West Hollywood, CA (October 2005-August 2006)

Position: Office Assistant/Clerical Team Member

Job Description: Taking, screening calls on a multi-line phone; Customer Service; PA announcements; Filing; Data-entry; Shredding documents; Sorting mail; Signing for packages; Tracking attendance; Creating notices/flyers; Distributing paychecks; Logged equipment in and out.

Target (HR), Leesburg, VA (August 2004-September 2005)

Position: Office Assistant/Clerical Team Member

Job Description: Taking, screening calls on a multi-line phone; Customer Service; PA announcements; Filing; Data-entry; Shredding documents; Sorting mail; Signing for packages; Tracking attendance; Creating notices/flyers; Distributing paychecks; Logged equipment in and out.

EDUCATION:

Bachelor of Arts in Communication Arts (not complete)

Concord College (now University), WV (May 2004)

SPECIAL SKILLS:

Computer skills: PC; Microsoft Word, Excel, Internet, Outlook, Typing, Photoshop.

Conversational skills: Telephone Etiquette.

ACHIEVEMENTS:

Concord College Radio Student of the Year (2000), Student Director of Radio (2001), H.C. Paul Theatre Award (2004)

Historian (2002-2003) and President (2003-2004) of Beta Xi cast of National Theatre Honorary Fraternity Alpha Psi Omega



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