EXPERIENCE
Owner/Interpreter/Translator, Universal Voices, Nampa, ID December 2009 – present
Translation of documents
Medical, court, and personal
Spanish interpreter for different hospitals
Receptionist, Idaho Dental Aid, Nampa, ID April 2009 – January 2011
Scheduling and charting
Work with patients and handled their preliminary check ins
Administrative work
Filing and insurance verification
Worked with some medical billing
Sales Assistant, MPC/Gateway, Nampa, ID March 2006 – November 2008
Sales, customer service, respond to emails, and data entry
Book quotes/work up configurations and make the sale
Update spreadsheets using Excel
Send out monthly reports
Do all sales out rebates, credits, and returns for customers
Send out Labels using FedEx and UPS for East team or related problems/ fright claims
Talk to international customer’s regarding their needs (Spanish)
Send invoices to customers
Administrative Secretary, Metro Direct Realty, Inc., Meridian, ID January – May 2006
Answered multiple phone lines
Schedule appointments, data entry and filing
MLS Administrative rights to Paragon (Multiple Listing Services)
Office equipment & Software used: Laser Lexmark /Canon 800 series, Page Manager PDF Writer/ Scan Soft
Use PDF/Data Fax, Microsoft Office Suite (Excel, Publisher, Word, etc.), all Lexmark productivity, Adobe Reader 7.0, Windows XP
Organized open house events
Correctional Officer, Department of Corrections, Kuna, ID 2004 – 2006
Supervised offenders, performed searches and seizures when needed
Wrote recommendations for offender custody
Report writing
Received training in first aid and fire fighting
Took training for emergency action
Used weapons and riot control devices for emergency situations in patrol defined areas
Letters of accommodation and recommendation provided upon request Office Manager/ESL Teacher Assistant, Vallivue Middle School, Caldwell, ID 2003 – 2005
EA/Office Assistant
Answered multiple phone lines
Set appointments
Run reports, data entry, and filing
Translator – English to Spanish: letters, newsletters, etc.
ESL Support – held 6 classes with 8-15 students per class, Math, Social Studies, Reading, Science; translating all Educational English studies into Spanish
Joe Kellogg – Account Manager
9149 West Black Eagle Drive Boise, ID 83709 Phone: 208-***-**** acxbkg@r.postjobfree.com 9149 West Blackeagle Drive Boise, ID 83709 Phone: 208-***-**** acxbkg@r.postjobfree.com Office Manager, Crossroads Mental Health Services, Caldwell, ID 2001 – 2003
Performed receptionist duties
Taught variety of classes
Completed evaluations as requested
Performed accounting activities/Billing
Transferred English - Spanish documents to notarizing legal documents
Answered multiple phone lines
Operator, SpecTek/Micron, Nampa, ID 1996 – 2001
Tested motherboards, CPUs, modems and hard drives
Assembled computers
Shipping and receiving component parts
Repaired modules
Performed required duties on all test equipment
Supervisor/Quality Assurance Auditor, Kit Manufacturing RVs, Caldwell, ID 1990 – 1996
Supervised 30 employees
Performed evaluations on direct reports
Assured all quality and quantity on a daily basis
Upgraded blueprints to meet all Idaho codes
Sales and customer Service
EDUCATION
High School Diploma, Righetti High School
CPR Certificate