Resume

Sign in

Customer Service Manager

Location:
Glen Ellyn, Illinois, United States
Posted:
October 31, 2016

Contact this candidate

Resume:

Daphne Livsey

*** *. **** ****.

Glen Ellyn, IL. 60137

773-***-****

acxbk6@r.postjobfree.com

OBJECTIVE: To participate in an entry-level social work position to gain experience with families and children impacted by mental illness and developmental disabilities.

HIGHLIGHTS OF QUALIFICATIONS:

Excellent organizational and problem solving skills

Ability to remain flexible, consistent and fair

Provided individual and group counseling to a diverse population of women for parenting

Effective team player but able to work independently with little or no supervision

Strong Planning, deployment, and implementation

PROFESSIONAL EXPERIENCE

PAEC High-School, Maywood Illinois 2015- 2016

Permanent Substitute Teacher

Substitute for absent Teacher

Fill in for Program Assistance

Maintain Core Curriculum

Positive Role Model

HAYMARKET CENTER, CHICAGO ILLINOIS 2014-2015

CHILD DEVELOPMENT SPECIALIST

FACILITATE DIDACTIC AND THERAPEUTIC GROUPS AND DOCUMENT FOR EACH PATIENT IN ATTENDANCE.

ATTEND PATIENT STAFFING/INTERVENTIONS AND DOCUMENT OUTCOMES IN PATIENT CHART.

PERFORMED OTHER DUTIES AS ASSIGNED BY PROGRAM SUPERVISOR.

MAINTAIN THE SAFETY OF ALL CHILDREN ON THE UNIT

PROVIDED PARENTS WITH SKILLS TO ASSIST WITH THE DEVELOPMENT OF THEIR CHILD.

Supervised at-risk youth in residential treatment

Administered ASQ testing

Established and maintained ongoing communication with parents about individual student’s progress.

Well informed about DCFS requirements for residential settings

Margery Daw Daycare Center, Illinois 2009-Present

Teacher

Presently possess Certificate to own and operate a Day Care Facility

Maintained positive relationships with parents, teachers, and school staff.

Participated in weekly multi-disciplinary team to address any behavioral concerns of children

Developed and implemented daily and unit lesson plans for 20 or more children under the age of 5

Administered testing.

Analyzed and tracked individual progress and group performance.

Conducted group and individual activities in reading, math, and science

ADDITIONAL EXPERIENCE

LaGrange Hospital, LaGrange, Illinois 2005-2009

Radiologist Services Assistant

Provided clinical and administrative support for 10 Radiologists and 5 Oncologists,

Organized medical data in a highly recognizable format

Performed one-on-one patient and vendor Customer service and Patient support

Performed heavy Data entry/computer data retrieval

Assisted daily in clinical and non-clinical tasks

Demonstrated critical problem-solving skills

Coordinated administrative time efficiency procedures

Provided technical and patient care support

Acquired and prepared medical data and testing for legation request.

EDUCATION

DePaul University, Chicago, Illinois

Bachelors of Arts – Child Services June 2013

CERTIFICATION AND SKILLS

College of DuPage, Glen Ellyn, Illinois

Completion Certificate, Manager/Operator of Day Care

ILLINOIS DEPARTMENT OF PUBLIC HEALTH

FSSMC – Certificate, Food Service Sanitation Manager Certification

Computer: Microsoft Word, PowerPoint and Publisher, Adobe Acrobat; Adept with both Macs and PCs

Certifications: CPR and First Aid

REFERENCES

References Furnished Immediately Upon Request



Contact this candidate