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Customer Service Medical Assistant

Chicago, Illinois, United States
October 31, 2016

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Davon Gibson

Education and Training:

South Suburban College, South Holland IL Graduated 2012

ASCP and AMT Certified Registered Phlebotomy Technician


ASCP Certified Phlebotomy Technician 2013

AMT Certified Registered Phlebotomy Technician 2013

Certified Medical Assistant 2011


Alverno Clinical Laboratory

Phlebotomy Technician III (re-hire) 12/2015-Current

Obtained patient’s blood specimens by venipuncture or micro techniques.

Assisted in the collection and transportation of laboratory specimens

Verified the identity of each patient.

Conversed with patients to allay any fear of procedure.

Performed phlebotomy in a fast paced setting.

Followed protocol to prevent the transmission of infectious diseases.

Quest Diagnostics 11/2014-12/2015

Phlebotomist (PSC)

Entered doctor’s orders into computer. Verified orders and diagnosis codes.

Performed phlebotomy on patients of all ages. Assisted in processing the blood specimens, and packing the specimens for pick up.

Conducted urine and hair drug screen for multiple companies.

Provided the best customer service possible.

Near North Health Services 8/2014-11/2014

Lab Assistant/Phlebotomist

Verified orders and diagnosis codes with the ordering physician as needed.

Positively identified each patient with two identifiers.

Performed phlebotomy technique on all ages by venipuncture, capillary, and heel stick.

Utilization laboratory computer systems to order and receive laboratory specimens, report laboratory results to the physician, verify account numbers, and modify incorrect orders.

Maintained an appropriate inventory of phlebotomy supplies in the outpatient collection area. Assisted in the processing of laboratory specimens requiring centrifugation and or aliquoting.

Ann & Robert H. Lurie’s Children’s Hospital 4/2014-8/2014

Certified Clinical Lab Assistant/Medical Assistant

Performed all point of service and minor point of care test by Physicians orders.

Specialized in neonatal, pediatric, and adolescent phlebotomy.

Obtained blood specimens from patients using standarzied venipuncture, capillary, and heel sticks.

Worked together with other staff to maximize clinic flow. Intervened appropriately in emergency situations.

Stocked and maintained clinic area and disposal of bio-hazard materials as well.

Alverno Patient Service Center/Resurrection Nursing Homes 10/2012-1/2014

(Internship to Employee) Phlebotomy Technician III

Printed out requisitions and correct labels prior to shift.

Conversed with patients to allay any fear of procedure.

Followed protocol to prevent the transmission of infection diseases.

Assisted in the collection and transportation of laboratory specimens.

Centrifuged, aliquot, and processed specimens at the end of the shift.

Tracked every specimen collected and prepared specimens for the carrier.

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