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Project Manager Management

Carlsbad, California, United States
October 31, 2016

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** ***** ** ******* ********** experience successfully delivering complex Integration and Enterprise IT solutions. Strategically minded professional with a talent for managing challenging and time critical projects. With 15 years previously working as a developer, architect and business analysis I can comprehend, articulate and guide technical and non-technical stakeholders.


25+ years IT development experience

Adaptive and quick learner

Never had an unsuccessful project

Certified in both Waterfall and Agile

Excellent Customer engagement skills

Skilled in greenfield projects

EDI integration expert

SaaS product management

Contributor to NZ Healthcare EDI standards

Middleware architect


2015 - 2016

Project Manager (Contract)

Excellus BCBS – Rochester, NY (Healthcare Insurance)

Management of a $900k project to introduce Affordable Care Act product (Essential Plan) from Exchange integration through changes to core Excellus enterprise solutions’ against aggressive state mandated implementation timelines, this included concurrently managing two streams of approximately 25+ stakeholders each. Utilization of Planview for budgeting and resource management.

Transition of the project from waterfall to Agile approach to meet mandated timelines

Utilization of multiple development and test teams to produce deliverables concurrently

Transition development team deliverable management to HP ALM

Management of on-going project to deliver provider rate updates against contractual timelines, typically 30 day turnaround

2014 - 2015

Project Manager (Contract)

Medtech Global – Auckland, New Zealand (Electronic Medical Record Vendor)

Delivery of provider clinical application quarterly releases using agile from initiation through to implementation and bi-monthly provider / patient EHR portal releases utilizing a New Zealand based development team of 10 and Indian based development team of 12.

Establishment of product owner role for vendor integration

Project planning and management of customer integration projects

Produced functional and system decomposition of Medtech integrated solutions

Classification, evaluation and prioritization of integration product backlog

2014 - 2014

Project Manager (Contract)

Auckland Regional Public Health Services - Auckland, NZ (Health Care Provider)

Development of business case and initiation for an Enterprise Content Management System, project budget $1.7 million.

Successful initiation and delivery of a $250k greenfield project (Novel Pathogen) utilizing a customized Dynamic CRM implementation via 3rd party vendors

Establishment of supplier engagement process

2012 - 2013

Project Manager (Contract)

HealthAlliance - Auckland, NZ (Health Care IT Provider)

Developed approach used for onboarding Radiology providers, including engagement process, presentation material and project templates

Successful delivery of the first combined regional / national project to deliver Digital mammography service in the Waikato Region, this was primarily an infrastructure project with the inclusion of solution integration. This required the management of an internal development team of 8 and 4 vendor organizations. Project budget $1.8 million

Successful delivery of three concurrent projects to integration third party PACS with the national RIS

2012 - 2012

Project Manager (Consultant)

Atlantis HealthCare - Summit, NJ (Health Care Provider)

Management of a project utilizing Agile and TFS to deliver an advanced adherence program for Novartis Pharmaceutical, this included integration between the Atlantis HealthCare customized Microsoft CRM solution and the Novartis Marketing Platform

Management of a virtual team based in New Zealand from the New Jersey office

Act as the direct liaison for Novartis technical and business units to resolve integration issues and business expectations

Provide direct technical support for to Novartis while the NZ team was offline

2011 - 2012

CTO (Partner)

Synaptics - Auckland, NZ (Health Care IT Vendor)

Launch of a startup endeavor to exploit an opportunity for real-time clinical collaboration software between Primary Care Providers and Specialists

Design and delivery of an online real-time clinical information exchange solution

Identification and engagement of strategic partners

Development and delivery of sales collateral

Development of requirements and product roadmap

2006 - 2011

Project Manager / Product Manager

HealthLink - Auckland, NZ (Clinical Information Exchange IT Vendor)

Responsible for the strategic product direction of SaaS based solutions

Project management of the first global integrated clinical referral solution, including project management of four vendors and the pilot customer. This solution was nominated for the 2007 New Zealand Telecommunication User Association’s innovation award in 2 categories

Successful design and project management of Hospital Triage solution

Project management for larger multi-vendor projects, and program management of concurrent product implementation by internal project managers

Responsible for costing and compilation of RFP responses for customer solution requests

Successful realignment of development and operational assets to deliver SaaS solutions

Direct involvement in the sales process via sales presentations, technical sales support and consultancy during the customer validation process

Previous Experience

2002 – 2006

Business Analyst, Developer, Technical Sales

Kiosk Applications

Cellular Applications

Wireless logistics

1997 – 2002

Messaging Architect, Developer



Auto Insurance

1989 – 1997

Project Manager, Account Manager, Developer


Factory Automation

Freight Forwarding

Water Utility


Education & Certs.

1986 – 1988

BBS (Bachelor of Business Studies)

Massey University - NZ, not completed


PMP (Project Management Professional)

PMI – New York


PSM I (Professional Scrum Master)

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