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Customer Service Assistant

Location:
Palos Heights, IL
Salary:
$35,000.00
Posted:
November 01, 2016

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Resume:

OBJECTIVE: To obtain a position that offers both personal and professional growth and allows me to utilize and expand my knowledge and skills.

EDUCATION:

EVEREST COLLEGE, Merrillville, IN 10/18/2010 - 8/1/2011

* Medical Assistant Diploma * HIPAA & OSHA Trained

SKILLS:

*Dictaphone *Data Entry (55-60 wpm) *Microsoft Office

*Facsimile *Scanner *Billing

PROFESSIONAL EXPERIENCE:

PATNAUDE & VIDEBECK 10/15 - Present (part-time)

Oakbrook Terrace, IL

Patent Legal Assistant

*Prepare and edit patent applications *Prepare letters to clients

*Prepare Timeslip billing *Prepare patent applications

*Make revisions on patent applications *Prepare Amendments

WORTH PARK DISTRICT 6/15 – Present (part-time)

Worth, IL,

Receptionist/Facility Attendant

*Proficient in various transactions: credit/debit, cash and Checks.

*Answer telephone calls and direct caller to proper person

*Show people the party rooms and arrange setting up their parties, doing paperwork and taking payment.

*Take messages when necessary.

*Use RecTrac to enter people into classes/programs.

*Make reminder calls for payments

PALOS SCHOOL DISTRICT 128 8/12-present

Palos Heights, IL

Nurse/Health Aide

*See students and evaluate their complaints *Answer telephone

*Keep track of visits on PowerSchool *Perform basic first aid

*Type up Daily Announcements *Give out Medications

ARDEN COURTS 8/14 – 8/15

Palos Heights, IL

Administrative Services Assistant

*Answer telephone *Greet residents’ family/visitors

*Accounts Receivable *Accounts payable

*Compile and prepare residents’ files *Maintain employee records

McDONALD’S, 9/20/11-8/14

Palos Hills, IL

Crew Member – Counter

*Cashier *Customer Service

FITCH, EVEN, TABIN & FLANNERY 1/8/01-10/18/09

Chicago, IL

Patent Legal Secretary

*Prepared patent applications and formal papers.

*Composed letters to clients and foreign associates.

*Access USPTO Private Pair

*Completed Patent and Trademark Office online and paper forms.

*E-filed Applications, Responses, Missing Parts and Missing Requirements.

*Prepared Summons, Notice of Motion, Appearance Forms.

*Timeslips billing

McCALEB, LUCAS & BRUGMAN 1/85 – 12/00

Chicago, IL and Oakbrook Terrace, IL

Patent Legal Secretary

*Prepared patent applications and formal papers.

*Maintained docket for foreign and domestic patents trademarks and copyrights.

*Provided administrative/secretarial support for attorneys

*Electronically filed applications/amendments, etc. with the USPTO

*Prepared letters for attorney approval/signature

*Billed clients

*Ordered supplies

EDUCATION EXTERNSHIP:

DR. MARKO LEKOVIC, Palos Heights, IL 6/28/11-8/01/11

Medical Assistant Extern - 160 hours completed

*Vitals *Non-Stress Test Ultrasound *Injections

*Urinalysis/Pregnancy test *Venipuncture *Assisted with procedures

*Centrifuge *Pap/Rectal Exams

*Scheduled Appointments *EHR

CERTIFICATIONS/AWARDS:

*CPR Certified *President's List *Perfect Attendance

REFERENCES FURNISHED UPON REQUEST



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