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Customer Service Sales

Location:
Charlotte, NC
Salary:
$100,000
Posted:
November 01, 2016

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Resume:

**** **** ***** ******* ****.

Charlotte, NC *****

704-***-**** cell

Cindy Bradley

Objective

To obtain a position utilizing twenty years of successful sales, recruiting, customer service and management skills.

Experience

4/11-Present ACT Consulting Charlotte, NC

Account Manager

Manage the client relationship with Duke Energy and Sensus

Developed new clients- CapTech Consulting, Sensus, EMC Consulting, AgData

Work with recruiters to provide the best talent to ACT’s clients

Assign work orders to recruiters and track performance

Establish and maintain relationships with new clients and consultants

12/08-4/11 Guidant Group Charlotte, NC

Contingent Resource Consultant

Manage the process for hiring IT contractors at Duke Energy

Manage the relationship with Duke Energy IT Managers

Manage the relationship with Prime Vendors

Met or exceeded the Service Level Agreements (SLA’s) established between Duke and Guidant Group

Responsible for reporting on SLA’s to upper management

6/07-9/08 Strategic Staffing Solutions

Contingent Resource Consultant Charlotte, NC

Part of a team that manages the vendor relationship within Wachovia in staffing a large data center move

Liaison between Wachovia hiring managers and prime vendors

Increase visibility and market share within the bank

Responsible for ad hoc reporting on the project weekly, biweekly and monthly

Responsible for leading meetings on the project with the Wachovia Leadership Committee

1/06- 6/07 Team Technology, Inc. Charlotte, NC

New Business Development/ IT Recruiting

Develop prospect list and execute a sales and marketing plan to generate new business

Establish focused business development and recruiting plans

Establish and Maintain relationships with new clients and consultants

Recruit Information Technology consultants for new clients

Prospect, identify and interview new candidates

Conduct initial screening interview, reference checks, negotiate salary & relocation and coordinate client interviews

Responsible for searching job boards, websites, contact lists and personal networking to build a candidate database

Direct the hiring process with each candidate from first point of contact to acceptance of offer

1/03-1/06 The Leukemia & Lymphoma Society Charlotte, NC

11/04-1/06 The Leukemia & Lymphoma Society Charlotte, NC

Senior Campaign Director

Developed a comprehensive plan of operations for assigned special events that include budget specifics, timelines, logistics, volunteer activities and recruitment, marketing and sponsorship plans for each event

Responsible for hiring, training, developing and supervising campaign staff in the delivery of special events

Recruited large corporate sponsorships for events

Led the development and implementation of other chapter activities

Developed and coordinated promotional activities to ensure the success of events and to enhance public awareness of the Society and it’s mission

Managed ongoing tracking and forecasting of income and expenses and facilitated comprehensive campaign records, evaluations and reports

5/04-11/04 The Leukemia & Lymphoma Society Charlotte, NC

Campaign Director

Directed all special events- Light the Night, Man & Woman of the Year, Pennies for Patients, Dress Down Day, Mother’s Day Tea

Exceeded goals in all special events

Increased Light the Night revenue by 75% chapter-wide

Managed four campaign coordinators in three offices

Implemented volunteer committees to improve quality of events

Temporarily ran the chapter with the help of Regional Director

after Executive Director left (3/04-1/05)

1/03-5/04 The Leukemia & Lymphoma Society Charlotte, NC

Campaign Coordinator

Coordinated Pennies for Patients, Dress Down Day and

Mother’s Day Tea campaigns

Increased number of participating schools by 29%

Increased Pennies for Patients revenue by 37%

Reduced expenses by 16%

10/00-12/02 Left work to care for critically ill child

9/99-10/00 IKON Education Services Charlotte, NC

Program Manager

Developed and implemented new technical education department

Managed 11 employees in six locations in North & South Carolina

Developed Excellence In Sales training course

3/97-9/99 ExecuTrain Charlotte, NC

Technical Inside Sales Manager

Developed and implemented new technical education department

Managed 7 employees in three locations in North Carolina

Produced new revenue stream of $2.2 million in the first year

Education

Burns Senior High School Lawndale, NC

Completed Chartered Property Casualty Underwriter courses (CPCU)

Completed 80 hour ESP 2000 Sales Training with ExecuTrain

Personal Fundraising and Volunteer Efforts

Raised over $11,000 for The Leukemia & Lymphoma Society’s Man & Woman of the Year campaign (April- June, 2007)

Raised over $4,500 for The Leukemia & Lymphoma Society’s Light

The Night Walk (September, 2007)

Solicited over $3,000 in handbag donations for the Make A Wish Bag

Ladies Luncheon (September, 2006)

Served on the board for Camp C.A.R.E. (Cancer Ain’t Really the End)

A camp for children with cancer from 2002-2004



Contact this candidate