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Assisted Living Executive Director

Indian Shores, Florida, United States
October 29, 2016

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A m b e r B u s c h

727-***-**** ***** Gulf Blvd. Unit 302 Indian Shores, FL 33785

E x e c u t i v e D i r e c t o r& L P N

Assisted Living Marketing & Executive Director

Compassionate, Confident, and Outgoing Assisted Living Professional has 17 years of extensive experience in developing, and directing a Marketing and Business Development Operations in the assisted living industry. Highly motivated professional maintains proven expertise in designing and overseeing numerous management plans, developing systems, and implementing strategies, increasing occupancy rates and driving market growth. Extremely competent individual has acquired crucial skills in establishing and managing lasting partnerships with residents, families and vendors. Certified Assisted Living Administrator has a consistent track record of surpassing standards and goals at various organizations; manifests vast knowledge in implementing strategies, resulting in rapid growth for the assisted living segments.

Account & Relationship Management Training & Employee Development

Strategic Planning & Leadership Operations & Development

Public Relations & Communications Specialist Policies & Procedures C a r e e r H i s t o r y

Dedicated Nursing Associates Feb 2016 - Oct 2016


Murrysville, PA

Generations in Care June 2014 - Jan 2016

Placement Specialist

Irwin, PA

Nature Park Commons May 2010 - Nov 2013


Greensburg, PA

Three Rivers Hospice May 2009 - Mar 2010

Marketing Director

North Versailles, PA

Juniper Village Aug 2008 - May 2009

Executive Director

North Huntingdon, PA

Five Star Quality Care Inc. June 2006 - Aug 2008

Executive Director

Pittsburgh, PA

P r o f e s s i o n a l E x p e r i e n c e

Charged with coordinating the daily operations of large facilities including 120 bed Assisted Living Facility, 120 and 128 bed Assisted Living communities and 73 bed free standing secure Memory Care Community at multiple organizations.

Implemented plans regarding day to day business operations providing the company with higher growth and increased occupancy from 58% to 98%, from 62%-92% at the Assisted Living community, from 67%-94% at the 75 bed free standing secure Memory Care Community, and from 78%-100% respectively at each organization.

Established and integrated comprehensive marketing plans to increase occupancy; maintained marketing database system; provided weekly marketing reports; increased Three Rivers Hospice census from 118 patients to 136 patients.

Experienced in annual budget planning; constantly met and exceeded budget expectations; provided Interim Administrator services, regulatory compliance consultations and staff training to communities in crisis; facilitated operations achieving high level of adherence to regulatory guidelines.

Formulated and incorporated comprehensive emergency management plan employed in all Pennsylvania Five Star Quality Care Communities; integrated a comprehensive electronic resident record management system as well as multiple emar systems.

Oversaw and regulated all staffing initiatives including formulating department specific job descriptions, hiring, monitoring of employees’ activities, ensuring adequate staffing complying to regulatory standards, involved in the discipline of Department managers and direct care staff and preparing annual evaluations for department managers; established and presented training material for the N.C. Division of Facility Services.

Built and nurtured long-lasting professional relationships; proactively engaged in professional networking meetings and implemented effective networking and marketing strategies, including cold calling, to increase customer base; provided community tours to prospective residents and maintained strong relationship with residents, families and vendors.

Governed multi-millionaire dollar renovation project and directed extensive facility renovation; actively involved in the local Chamber of Commerce; served as the chairperson of local Alzheimer's support group; formulated and instituted community specific policies and procedures; administrative tasks. O t h e r R e l e v a n t E x p e r i e n c e

Overlook Green& Ridge Point Assisted Living Communities July 2005 - Aug 2007 Executive Director

Pittsburgh, PA

Senior Living Training Consultants Oct 2003 - Feb 2005 Vice President

Mooresville, NC

Alterra Health Care May 2001 - Sep 2003

Residence Director

Charlotte, NC and Rock Hill, SC

E d u c a t i o n, T r a i n i n g & T e c h n i c a l S k i l l s Florida Assisted Living Core Training, September 2016, Jacksonville, FL Pennsylvania Assisted Living Administrator Certification, March, 2005 National Assisted Living Marketing Certification, Assisted Living Federation of America, November, 2001 South Carolina Assisted Living Administrators Certification, June, 2001 Assisted Living Administrator Certification, Central Piedmont Community College N.C., October, 2000 Regents College 48 Credit Hours towards Associates Degree in Nursing, New York, Jan 1997 - June 1999 Waynesburg Vocational Technical School Licensed Practical Nurse, Waynesburg, PA, June 1993 - June 1994 Microsoft Word Excel Publisher

References Gladly Provided Upon Request

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