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Customer Service Management

Manila, National Capital Region, Philippines
October 29, 2016

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Eden B. Reyes

Rm *** Mariano Uy Bldg. Tytana St. Binondo Manila


An experienced company receptionist for more than 4 years on the customer service and office management. Capable of working independently with minimum supervision and is proven at providing high quality office and front desk support.


Bachelor of Science in Office Administration


National Teachers College, Quiapo Manila

Certificate of Office Management

June 2009-April 2011

Tarlac College of Agriculture – Camiling, Tarlac


Secretary, May 2011-Jan 2012

VilJam Trading Gen. Trias, Cavite

Document and Records Management

Costumer call handling

Making sure that the company file VAT, SSS, PAG-IBIG and other government taxation concerns

Encoding and reporting the sales, purchases and all expenses of the company

Perform other duties as assigned by management such as organizing employee engagement activities

Receptionist, Jan 2012 – June 2016

Asian Plastic Center Binondo Manila

Front desk operations including but not limited to directing and assisting visitors, appointment confirmation, answering and forwarding phone calls, Email correspondence, invoice checking and transmittal using company’s system

With advance knowledge on Microsoft Excel, Word, Powerpoint Presentation and Outlook

Other management-assigned task such as encoding of expenses.


Will provide upon request

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