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Data Entry Customer Service

St. Louis, Missouri, United States
October 29, 2016

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Rhonda Clark

***** *. ****** ******, *******, IL 60643

Phone: 773-***-**** /

My Objective

To obtain a position that will allow personal and professional growth within a Company that permits me to quickly adapt and grasp new and challenging situations

Professional Experience

Associate Sales $10.00 p/h

August, 2015 to May, 2016

Wal-Mart, Chicago, IL

Stationary (Stocking Shelves)

Crafts (Fabrics, Paints, Sewing)

Celebration (Festivities, Ceremonies)

Volunteer Work

January, 2015 to March, 2015

Walgreens, Chicago, IL

Stocked empty shelves

Put prices on merchandise

Maintained assigned aisles

Greeted customers

Department Assistant (Temporary Assignment) $12.50 p/h

June, 2014, to July, 2014

Crown Services, Inc., Schaumburg, IL

Input time sensitive air freight in the system immediately when received

Checked for all bills required on the manifest

Printed all bills to match the manifest

Department Assistant (Temporary Assignment) $15.00 p/h

November, 2013 to December, 2013

Addison Group, Chicago, IL – TAM Applied

Data Entry

Input renewal policy information using Excel spreadsheets

Updated Acord applications and policy coverages for renewal using TAM Applied

Department Assistant (Temporary Assignment) $14.00 p/h

August, 2012 to May, 2013

Job Giraffe, Chicago, IL – Epic, Applied, AMS 360

Data Entry

Input new policy information in the system

Updated policies which included additions and deletions for various employees

Processed certificates of insurance using AMS 360

Assistant Client Service Representative $42,000

June, 2005 to February, 2011

Willis of Illinois, Inc., Chicago, IL – SurePath

Processed and invoiced surety bonds and notary bonds per client and customer requests

Originated and maintained a new filing system

Provided various office duties such as filing, scanning, photocopying, and distributing mail

Commercial Lines Account Representative $44,000

March, 2004 to March, 2005

JMB Insurance, Chicago, IL – Nexsure & Sagitta

Input policy information in Agency system to generate binders and invoices

Handled policy transactions and amendments

Issued miscellaneous bonds as needed

Commercial Lines Account Representative $36,000

March, 2000 to August, 2003

Near North Insurance Brokerage, Chicago, IL – Sagitta

Garnered and organized information to complete submissions for new and existing clients

Resolved issues related to claims, billing, and policies

Created and issued binders, invoices, schedules of insurance, certificates, and auto ID cards

Broker Assistant $33,000

July, 1991 to March, 2000

Alexander Howden N.A./Insurance Brokers Service, Inc. – McCracken & Windbroker

Checked submitted policies and certificates of insurance

Initiated policy follow-ups with insurance carriers

Performed excessive clerical duties as required and switchboard relief

Summary of Qualifications

Data Entry

Computer literate

Proficient with Microsoft Office including Word, Excel, and Outlook

Excellent communication and interpersonal skills

Great organization and time management skills

Typing (53wpm)


Insurance School of Chicago, Chicago, IL

April, 1996 to December, 1996

Commercial Couse – INS 21

Kennedy King College, Chicago, IL

August, 1985 to April, 1986

Business Administration

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