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Customer Service Data Entry

New York, New York, United States
October 28, 2016

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Marion M. King

** **** *** ****** #****

New York, NY 10023



The State University of New York

Manhattan Educational Opportunity Center

Electronic Health Record Program

February 2014 – June 2014

The course included Health Care Economics, Insurance Eligibility Verification Process. Front Desk Check- in Process, HIPAA compliance concerning EHR security, Microsoft office and Excel training, ECW. Allscripts and Neehrperfect EHR system

Upper Manhattan Mental Health Clinic New York

Internship – March 2014 – June 2014

● Medical Records Clerk

● Creating Patient Files

● Filing

● Storing and Scanning patient information into computer Career and Educational Consultants

Customer Service, Typing 45 WPM, Data Entry, MS Word/Excel 11/2001- 3//2002 Skills:

Office Procedures, Customer Service, Typing 45 WPM, Filing, Data Entry, MS World/ Excel, Medical Records. Medical Assistant

CenterLight Healthcare Flushing, NY

6/2015 - 9/2015

Support Coordinator

● Handle patient transportation issues

● Handle incoming calls from patients

● Phone Rep for various CenterLight locations

● Handle physician and pharmacy inquiries

First Transit Access-A-Ride LIC, NY

Reservation Customer Service Rep 4/2002 – 4/2013

● Making reservations for elderly and handicap population of New York’s five boros

● Working knowledge of Adept computer system and Avaya telephone system

● Verifying Name, Address and Phone number for day of travel Ace Inventory Corporation Brooklyn, NY

Inventory Supervisor/Clerk 3/1996 – 11/2000

● Performed inventory services for industrial and retail clients.

● In charge of scheduling employees for jobs and setting up transportation to & from job sites Bedford Stuyvesant Restoration Center Brooklyn, NY Health Outreach Worker 3/1994 – 3/1996

● Created immunization files for clients.

● Scheduled children up to age 5 for lead screening and immunizations.

● Treatment, follow–up and reviewed immunization records with parents.

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