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Customer Service Representative

Location:
Commack, New York, 11725, United States
Salary:
30000
Posted:
October 28, 2016

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MICHELLE LEAGUE

*** ****** ****, **** ****, NY **729

PHONE: 631-***-****

E-MAIL: acxahz@r.postjobfree.com

EDUCATION AND LICENSES

****- **** - ********* ***** ****** - ASSOCIATES DEGREE IN BUSINESS SERVICES

1978 - 1982 - JOHN F. KENNEDY HIGH SCHOOL - GENERAL DIPLOMA

LICENSED NEW YORK STATE PROPERTY AND CASUALTY BROKER

COMPUTER EXPERIENCE AND SKILLS

PROFICIENT - MICROSOFT WORD; MICROSOFT EXCEL; MICROSOFT OUTLOOK; PDF EDITOR; PAPER PORT, VARIOUS ONLINE RATING PROGRAMS; APPLIED SYSTEMS (TAM); AMS; TYPING - 40WPM; SCANNER, FAX, EMPLOYEE TRAINING; IT TROUBLESHOOTING

RENEWING AND DAILY SERVICING OF NEW AND ACCOUNTS INCLUDING ANSWERING CUSTOMER AND CARRIER INQUIRIES, EXPEDITING REQUESTS, CUSTOMER RELATIONS, AND MAINTAINING CUSTOMER SATISFACTION, PREPARATION OF APPLICATIONS, PROPOSALS, SCHEDULES, SUMMARIES, CORRESPONDENCE, ETC. TRAIN EMPLOYEES IN OFFICE PROCEDURES, SYSTEMS, DATA ENTRY, MICROSOFT WORD, MICROSOFT OUTLOOK AND INTERNET COMMERCIAL COVERAGE, APPLICATION PREPARATION AND USE OF THE APPLIED SYSTEM, ASSISTED IT DEPARTMENT - TROUBLESHOOT, MAINTAIN AND UPDATE NETWORK SYSTEMS. MARKET NEW AND RE-MARKET NON-RENEWING AND RENEWAL COMMERCIAL INSURANCE BUSINESS. PREPARE INSURANCE APPLICATIONS, PROPOSALS, SCHEDULES OF INSURANCE, LOSS SUMMARIES, BINDERS, ETC., CHECK POLICIES, RATING, PREPARE AND PROCESS CERTIFICATES OF INSURANCE, ID CARDS, ENDORSEMENTS, ETC... CLAIMS - PROCESS, REPORT AND MAINTAIN UNTIL CLOSED.

EMPLOYMENT SUMMARY

CAPELL & ASSOCIATES - 2012 to Present

COMMERCIAL LINES CUSTOMER SERVICE REPRESENTATIVE

FOA & SON CO. - 2008 TO 2011

COMMERCIAL LINES CUSTOMER SERVICE REPRESENTATIVE

REASON FOR LEAVING: POSITION ELIMINATED

WALSDORF AGENCY INC. - 2006 TO 2008

COMMERCIAL LINES CUSTOMER SERVICE REPRESENTATIVE

REASON FOR LEAVING: COMPANY DOWNSIZING

LIBARDI SERVICE AGENCY INC. - 2005 TO 2006

COMMERCIAL LINES CUSTOMER SERVICE REPRESENTATIVE

NEWBRIDGE COVERAGE CORP. - 2004 TO 2005

COMMERCIAL LINES CUSTOMER SERVICE REPRESENTATIVE

B & G GROUP - 1997 TO 2004

COMMERCIAL LINES CUSTOMER SERVICE REP/APPLIED SYSTEM TRAINER/IT TROUBLESHOOTER -

SECURE ALL AGENCY, INC. - 1995 TO 1996

PERSONAL LINES CUSTOMER SERVICE REPRESENTATIVE / COMMERCIAL LINES ASSISTANT

SURRE GOLDBERG ASSOCIATES, INC. - 1988 TO 1993

PERSONAL LINES CUSTOMER SERVICE REPRESENTATIVE / COMMERCIAL LINES ASSISTANT



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