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Customer Service Real Estate

Phoenix, Arizona, United States
October 28, 2016

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***** ***** **** ***** ****, Cave Creek, AZ 85331 H: 480-***-**** C: 480-***-**** Top New Homes Sales Person 1996 Westminster Homes, Million Dollar Circle Gold and Silver Awards, Russ Lyon Sotheby's Lyon's Pride and Million Dollar Award Recipient multiple years, Successful self employed Realtor for over 23 years.

Seeking a rewarding career position where my unique blend of sales, marketing, customer service, administrative and management talents can be effectively utilized by company offering long term opportunities, professional satisfaction in recognition of my experience, dedication and strong desire to succeed. Computer efficient; Microsoft & Excel

80+ WPM typing speed

Innovative Marketing

Attention to detail

Database management; CRM

Accounting familiarity

Report development & analysis

Articulate and well-spoken

Schedule management

Customer Service oriented

Office Management

Legal contracts efficient

Real estate development/New Home Sales

Social Media proficient

Licensed Realtor, 12/1997 to Current

Russ Lyon Sotheby's International Realty Co – Scottsdale, AZ Negotiate, facilitate and manage real estate transactions. Generate listings for sales and rental properties through cold calls and referrals. Accompany buyers and sellers to their home inspections, appraisals, and to closing table at title company. Concierge type Real Estate Service providing assistance during and after closing. Marketing; Ad designs, Website, Newsletters, Mailings and more. Continually stay up-to-date on mortgage rates and related real estate news, rules and laws. Communicate with clients to understand their property needs and preferences. Act as liaison between buyers and sellers to ensure positive experiences for both parties. Convey market trend information about market updates/stats and expedited reports to customers. Strong data entry; listings and CRM databases.

Supervised social media marketing strategies.; FaceBook, LinkedIn, Pinterest and Twitter. Sold on average $3.5-10,000,000 per year over past 23+ years in Real Estate. Attended Northwest Missouri State University, Maryville, MO - 1982-1984 Attended DMACC - Ankeny, IA - Clerical courses

Certified Residential Specialist (CRS), Accredited Buyer Representative (ABR), ePro, Graduate of Residential Institute

Member of the National Association of Realtors, Arizona Association of Realtors and Scottsdale Area Association, Former Appraiser Illinois 1992-1993,. ACCOMPLISHMENTS





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