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General manager

Columbia, South Carolina, United States
October 30, 2016

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Dear Hiring Authority:

With over ** successful years as a leader in the Restaurant and Food industry I want to take my skills and talents to a crossover industry.

If you are looking for a highly motivated professional, then I am interested in exploring opportunities with your organization. Please find my resume enclosed; it will furnish you with information relative to my education, experience, and abilities. References and any additional documentation you may require will be promptly furnished upon your request. In addition to my background, I also bring certain attributes that you will appreciate:

• Follow projects from conception through completion with focused activity and planning. Make quick yet productive decisions, surveying available information. Highly adaptable, and able to adjust to new environments and responsibilities with confidence and ease.

• Utilize communication skills to meet and exceed expectations and ensure satisfaction. A diplomatic and articulate speaker, adept at conveying information in a manner designed to produce positive action and results.

Coordinate efforts with teams to consistently meet and exceed goals and expectations. To fully elaborate the benefits I can provide you, I would welcome the opportunity to speak with you in person. Thank you for considering my candidacy, and I look forward to your reply. Sincerely,

Alisann Hood


Dedicated and service-focused General Manager with more then 12 years experience looking for an opportunity that will utilize my skills as well challenge me to be better. While I move forward in developing new skills in leadership. Experience

General Manager, Brueggers Bagels; Columbia, SC 2013-Present While in the position as a General Manager at Brueggers Bagel’s I’ve passed two unscheduled corporate visits. In 2016 my store held the highest score in the nation from Brueggers BSA and in the second year I was placed in the top 10. I’ve held an avengers of 86% in Costumer Surveys of the store. Upheld policies and procedures by training all employees with attention to detail. Awarded two outstanding guest service award’s at the Annual Brueggers corporate conference in 2016. I also am responsible for Inventory, Schedules, and general operations of the store. General Manager, Arbys; Columbia, SC 2005-2013

As a General Manager I was responsible for all the operations of the store. While working with Arby’s I brought food cost down by 2% and paper cost by 1%. During 11 Secret shops surveys I passed 9 with 100%. I was responsible for all counting of inventory, ordering supplies and food trucks for the store. Lead Bartender, Applebee’s; Columbia, SC 2002-2005 As a lead Bartender I served guest at the bar. Able to made drink during periods of high traffic nights. While keeping up with drink orders for servers. I was responsible for training and inventory of the bar area.


Harbor High School

High School Diploma, Ashtabula, Ohio


8100 Garners Ferry rd

Apt 511

Columbia, SC



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