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Customer Service Sales

Location:
Los Angeles, California, United States
Posted:
October 30, 2016

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Resume:

Nonya Powell

acxa55@r.postjobfree.com

323-***-****

**** *. ****** ****** **** Jr. Blvd.

Los Angeles, CA 90062

SKILLS & ABILITIES

Telemarketing

Customer service

Basic computer and internet skills

Work from written and verbal instructions; independently or as part of a team

WORK EXPERIENCE

Telemarketing / Customer Service

Did telemarketing to business and individual customers

Made outgoing cold calls and did incoming order-taking and response to requests for information and quotes

Worked from established scripts

Handled direct sales and set appointments to business and individual customers

Explained products or services and prices, and answered questions from customers

Entered customer and order information into computers

Adjusted sales scripts to better target the needs and interests of specific customers

Developed lists of potential customers from sources such as telephone directories, magazine reply cards, and lists purchased from other organizations

Telephoned customers to follow up initial sales contacts

Resolved customers’ problems quickly, fairly, and effectively

Always met or exceeded production standards

Helped my employers meet sales goals and build a solid base of repeat customers

EMPLOYMENT HISTORY

Street Maintenance

Chrysalis Enterprises, Los Angeles, CA 2014 - Present

Customer Service Representative / Telemarketer 2010 - 2012

Interactive Audiotext, Canoga Park, CA 2011 - 2012

American Top Remodeling, Los Angeles, CA 2011

TBE, Inc., Burbank, CA 2010 - 2011

Quality Construction, Los Angeles, CA 2010

Caregiver

In-home Supportive Services, Los Angeles, CA 2008 – 2010

EDUCATION

Abram Friedman Occupational Center, Los Angeles, CA 2007 – 2008

REFERENCES

Excellent references available upon request



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