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Mass Transit Bus Operations, instructor, supervisor, bus operations.

Chicago, Illinois, United States
65,000 Net yearly.
October 30, 2016

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Professional Summary

More than ** years experienced in developing, coordinating, and evaluating, Standard Operating Procedures. Manage 15-20% drivers/Operators at the garage level work force (CDL qualified) Bachelor’s Degree, theories and principals of management, Excellent English communications and 10 years prior supervisory experience in a transportation and instruction environment. 100% Coach, lead and develop drivers to support the organization and improving 40% daily services. Increasing ridership by 38% Operator training in both a 35% in a classroom environment and 65% live-field operations, with students driving bus. Conduct 30% team meetings and safety training to ensure that preventive and SOP’s measures are enforced. Ability to determine whether bus operator trainees mastered required skills and met proficiency levels for live street operations after training program. Ensure that training programs comply with external mandates or regulations and internal procedures. Knowledge of DOT rules and regulations. Ability to communicate effectively with all levels of employees. Processes training documentation accurately.

TIN Translation & Interpretation Professional Certificate (Spanish) August 2015

Work Experience

City of Chicago, Motor Pool Truck Operator, Streets & Sans. Mayfair Yard Nov. 2015 March 2016

Bus Operator & Line Instructor, Chicago Transit Authority June 2002 to April 2016

Became Line Instructor March 30, 2005 Trained students one-on-one behind the wheel curriculum.

Instructed Standard Operating Procedures, based on CTA requirements.

Teaching all Defensive Driving Training procedures in every live route assigned with student at the wheel.

Applied all Federal and State mandated driving regulations and procedures, as required by CDL carriers.

Training all CTA employees at garage level, such as junior and returning seniors.

Instructing more than 30 students per month for live active daily scheduled runs throughout the year.

Applied Standard Operating procedures and Smith Safety Driving Training and company regulations.

Operations safety, including emergency preparedness, accident investigations, hazardous materials, and related field programs and activities.

Senior Data Entry, Safety-Kleen Inc. February 1999 to September 2000

Perform 100% accurate daily database administration; conduct quality control of existing data.

Assemble and implement special projects with extensive use of interpersonal communication skills.

Transact 50% administrative work; assist 50% in special projects in a PC work environment.

Special Loans HUD 235 Representative, Dovenmuelhe Mortgage, Inc. March 1998 to October 1998

Analyzed and conducted 36% of financial background investigation of existing mortgages.

Approve $100,000 new funding revenue which brought 42%^ increased revenue.

Prequalified 38% in special loans for continued government subsidized mortgage payments and loans.

Maintained key personal and professional relationships with over 60 banks, title brokerage, insurance companies and mortgage holders.

Courier Guard, DHL Worldwide Express August 1996 to January 1998

Conducted 100% delivery and pick-up of major vital mailed company records for the businesses and industry. Increased exports 39% bringing 1.8 million in higher revenue.

Maintaining accurate daily logs, using portable laser scanning, of documents and parcels for deliveries.

Daily filling out bills of lading, 100% accurate with major international freight, carriers forms.

Transacted 100% high level communications and customer service at businesses’ point of contact.

Capable of estimating weights to calculate shipping costs. Excellent organizational skills.

Annuity Database Administrator, Flexible Plan Investments, Ltd. December 1993 to March 1994

Obtained accurate daily closing prices of annuity and mutual funds data of stock market.

Single handedly implemented the creation of an annuity and mutual funds division.

Responsible for 8 Million dollars in gross income/ profit/ revenue.

Selected to train and supervise eight to 12 temporary personnel, due to excellent written and oral communication skills.


Microsoft Office, Excel, Word, Power-point.

Fluent in English, Spanish, Italian and French.


Aero-Space Institute, Chicago, Illinois

Bachelor of Science Degree in: Aviation Administration

Major: Business Administration, Minor: Communications

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