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Customer Service Office

Mesa, Arizona, United States
At least $13.00/hr
October 30, 2016

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Teresa Jones

**** * ******** #***, **** AZ *****

Cell Phone: 480-***-****


PROFILE: A self-starter and quick learner. Above average communications skills, works well with others, is professional and courteous. Management skills with experience of prioritizing workloads.


Process Server/ Independent Contractor 3/2006 - present

Teresa Jones Process Serving Company/owner – home office

Clients: AZ Quick Serve, AAA Legal Services, Intelliserve, Court Process Server, Fasttrack, Bonnie Yarbrough (attorney), Deneau Law Firm, and EZ Messenger.

Professionally presenting, or serving, legal court documents to persons or businesses who are a part of court proceedings. Serving persons who must be formally notified to respond to the court, legal entities, or other tribunals.

Efficiently maintaining proper reports and records relating to service of process, for myself and for the offices. Composing necessary Affidavits for the court and filing them as required. Working with sensitive information and maintaining confidentiality.

Maintaining contact with the client, handle all financial situations, resolve any client issues, and resolve any issues with the courts.


Travelers Insurance: Claims Specialist Provided clerical support for staff, outside agents, underwriters, and individuals. Developed program for a computer search for research on policy owners. Processed workers compensation claims. Supervised one of the largest accounts. Received three awards for outstanding accomplishments.

Community Care Network: Medical Bill Processor Managed problem claims with research and processing. Processed medical bills with accuracy.

Custom Wallcovering: Partner/Office Manager Managed all office operations for the painting and remodeling business that included billing, contracts, recruiting, human resources, and customer service.


University of Phoenix, Tempe Arizona

Bachelor of Science in Criminal Justice Administration, GPA 3.53

Glendale Community College, Glendale Arizona

Associate of Science in General Studies, GPA 3.64


Private Investigations/ Process Serving

Discovery Detective Academy, Phoenix AZ

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