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Human Resources Service Representative

Upper Marlboro, Maryland, 20772, United States
October 31, 2016

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Tony L. Williams

**** **** **** **, **** B

Fort George G Meade, MD 20755

Cell: 907-***-****

Home: 443-***-****

US Army Retired veteran, Honorable Discharge

Active SECRET Security clearance

Employment History

Lead Human Resources Assistant, Human Resources Specialists

Military Entrance Processing Station (MEPS) Baltimore

850 Chisholm Avenue Fort Meade, MD 20755 09/21/2015 to Present

Served as Human Resources Assistant military in a Military Entrance Processing Station (MEPS). Incumbent of this position provides administrative support to the Reception-Administration Control Desk (RACD), Record Maintenance & Accountability, and Enlistment Processing to include fingerprinting of applicants.

Greets and accounts for visitors/applicants in and out of the MEPS; muster applicants for processing and enlistment ceremonies, administer pre-oath briefings, also brief applicants on MEPS procedures. HRAs manage Applicant Processing lists that record applicant receipt of breakfast, lunch, dinner and lodging; providing identification and workload tags for applicants each day.

(10%) Questions applicants to obtain and/or verify complete data required for final data processing of forms and records for entry into the military service.

Fingerprints applicants using automated systems, ensuring fingerprints are classifiable (acceptable). Transmits fingerprints electronically to the investigating agency (OPM/FBI); initiating background check. Performs preventive maintenance on the fingerprint scanner, to include weekly calibration of equipment. Reconciles fingerprint transaction history reports ensuring acceptance of fingerprint records at OPM/FBI.

Prepared transportation orders, amendment orders, and delayed entry program orders.

Certified that enlistments have been properly conducted and that all additional disclosed information has been supplied to the service representative and administered applicant briefings as assigned.

6. assists other sections at the MEPS when required, to include assisting with the preparation of transportation orders, amendments to transportation orders, delayed entry program orders for active duty and Reserve personnel assigned to the Navy, Air Force, Army, Army Reserve, Coast Guard and Marine Corps. Determines types of orders required and extrapolates pertinent information from enlistment documents. Maintains records of all orders, distributes copies of transportation orders and enlistment contracts. (10%)

Alutiiq Security

Defense Information Systems Agency (DISA),

Cooper Ave Fort Meade, MD 20755 08/2015/Present

Primary duties as an Alarm Monitor at the Defense Information Systems Agency (DISA), a branch of the Department of Defense are:

Operate and monitor Lenel On Guard 7.0 intrusion detection system

Operate and monitor Milestone XProtect Smart Client system and Activu remote control large screen display system

Document daily SCIF Opening/closing and track adherence to access control protocols

Manage the entry and exit security for the facility

Initiate Security Matrix communication as required by facility emergencies

Liaison with Fort Meade Police and Fire Department to coordinate emergency response

Document security patrols, Facility emergencies and other daily events in the Daily log

Write security incident reports; gather all pertinent facts as required

Perform radio checks to all posts

Perform assigned key sign out and control

Checking the Joint Personnel Adjudication System (JPAS) and Corporate Management Information System (CMIS)for Security clearance

Weekday, Customer Service Representatives


3505 MT Zion Rd, Stockbridge, GA

02/2015 - 07/2015

Responsible for assisting customers with all of their shopping needs including assisting customers in the selection, demonstration, preparation and loading of merchandise. Also responsible for responding to customer inquiries throughout their shopping experience including promoting customer loyalty plans and/or extended protection/replacement plans where appropriate.

Dock Loader, Tank Car, Truck, and Ship Loaders

AAA Cooper Transportation

4975 Old Grant, Ellenwood, GA

08/2014 - 07/2015

Loaded and unloaded trailers and moved freight across the terminal dock, either individually or with assistance of co-worker, with or without mechanical freight handling equipment, as required.

Loaded freight to and from dock and trailers according to specifications of Bills of Lading, delivery receipts, packaging labels, etc.

Planned the loading of freight onto trailers to fully utilize available space and minimize the risk of damage.

Hooked and unhooked trailers from tractors, including cranking levers to raise and lower landing gear.

Inspected equipment for defects and safe operating conditions as required by state/federal laws and AAA Cooper.

Fueled trucks, tractors, and other company equipment.

Cleaned, swept and washed dock, trailers, yard, tractor and other work areas.

Performed all other work related duties as assigned.

Memorial Affairs Coordinator, Human Resources Specialists

Alaska Casualty Assistance Center

4th Ave, JBER, AK

10/2009 - 08/2014

Provided Quality Assurance to the Military Funeral Honors (MFH) program, all Active Component, Reserve and National Guard Military Funeral Honor Teams and for all Army cemetery operations assigned to the Casualty Assistance Center (CAC).

Monitored on-post funeral details for repatriations and individual requests that fall into the area of responsibility (AOR) consisting of 1,500-400,000 square miles.

Planned and executed Memorial affairs operations in support of Casualty Affairs and Mortuary Affairs Programs; arranged and provided personnel for Army military funeral honors for the CAC AOR.

Coordinated all internment ceremonies and exhumations on post cemeteries and guidance to Army Commands on the establishment of Memorials in honor and memory of Fallen Soldiers.

Exercised considerable compassion, patience and tact in dealing with civilians, Veteran Service Organizations and agencies concerning a funeral honor request.

Sensitively and thoroughly responded to the surviving family members of over 900 casualty cases including losses involving combat, mass casualty, and those missing in action overseas.

Ensured all case records, training, reports and procedures were in compliance with applicable regulations and guidance and ensured data was properly entered into the appropriate Client Tracking System.

Prepared invitational travel orders to bring Survivors to the funeral when appropriate.

Provided expertise to all units in the Casualty AOR, Commanders, and Survivors on the establishment of Memorials in memory and in honor of Fallen Soldiers or other significant individuals.

Served as Billing Official for the Government Purchase Card responsible for approving purchases and maintaining an accurate account and file of such expenditures by maintaining 100% accountability of such expenditures.

CAC Operator and Site Security Manager, Human Resources Specialist

Serco Inc.

600 Richardson Drive, JBER, AK

04/2008 - 10/2009

Managed and controlled verification and issuance of military identification cards and common Access Cards for active duty military, Reserve and National Guard members, military retirees and family members.

Registered, processed and maintained the Defense Enrollment Eligibility Reporting System (DEERS) and Real Time Automated Identification System (RAPIDS).

Served as Primary Site Security Manager and Verifying Officer for the DEERS and RAPIDS computer system.

Served as issuing officer, with signature authority, ensuring the accuracy of privileged authorizations.

Supervised office personnel, responsible for managing, distributing, monitoring, scheduling and assigning the administrative duties for the CAC facility contractor employees.

Displayed proficient oral and written communication skills while generating audit trail reports and coordinating with other military installations in authenticating and validating requests for CACs, ID cards and DEERS/RAPIDS enrollment updates for widows, veterans and others not located in the immediate area.

Coordinated directly with the DEERS Support Office and the RAPIDS Assistance Center as well as the Department of the Army proponent to resolve related problems.

Guidance Counselor, Educational, Guidance, School, and Vocational Counselors

IIF Data Solution Inc.

1717 C St, Anchorage, AK

05/2005 - 01/2006

Military Entrance Processing Station (MEPS)

Processed enlisted qualified young men and women into the United States Army.

Interviewed and advised applicants concerning Army benefits, scheduled and monitored tests and physicals.

Prepared enlistment contracts and initial service records, conducted security interviews and background checks on all applicants enlisting.

Coordinated with local travel office to arrange transportation.

Controlled enlisted strength by military occupational specialty and grade, the personnel requisition system, and enlisted distribution and utilization.

Finalized review and analysis authority for various actions, reports, statements and requests concerning personnel assignments and other administrative matters.

Lead Human Resources Assistant, Human Resources Specialists

Military Entrance Processing Station (MEPS)

1717 C St, Anchorage, AK

01/2004 - 05/2005

Served as Human Resources Assistant Lead, managed and supervised military and civilian employees assigned to the MEPS station.

Distributed and balanced the workload among employees; communicated and coordinated day-to-day adjustments in accordance with established priorities.

Conducted on-the-job training of new employees, provided technical guidance, information and expertise on standardized procedures, policies and directives.

Monitored and reviewed completed work and resolved simple informal complaints of employees.

Informed employees of available services and benefits and approved hourly leave and emergency leave requests.

Recommended promotions, reassignments, recognition of outstanding performance, and other personnel requirements.

Provided input to direct supervisors on performance, progress and training needs of employees.

Performed Human Resources Assistant duties accounting for visitors/applicants in and out of the MEPS.

Conducted applicant interviews, screened records, briefed MEPS in-processing procedures to applicants, organized enlistment ceremonies and administered pre-oath briefings.

Collected and processed classifiable (electronic) fingerprint data for each applicant to initiate a background check.

Performed quality review/quality control of applicant records, packets and forms.

Prepared transportation orders, amendment orders, and delayed entry program orders.

Certified that enlistments have been properly conducted and that all additional disclosed information has been supplied to the service representative and administered applicant briefings as assigned.

Education and Training

Issuing Institution



Course of Study

Completion Date

Argosy University

Atlanta, GA

4 Years of College or a Technical or Vocational School

Clinical Psychology

October 26, 2016

Additional Information

Lean Six Sigma Awareness Training

Recruit Retention School

Advanced Non-Commissioned Officer Academy Training

Station Commander Course

ROTC Certification

Substitute Teacher Certification

Instructor Training Course Certification

Health Technician Training with knowledge of medical and surgical terminology and non-standard clinic laboratory layouts

TRICARE University Training Course

FBI ENTNAC Finger Printing Computer Systems Training

Working knowledge of IPERMS, DCIPS, EMILPO, EDA, Wide Area Workflow and DMDC

US MEPCOM Integrated Reporting Systems (MIRS) Certification

Government Purchase card holder with U.S. Bank online Web-based Training

General Fund Enterprise Business System (GFEBS) Course

DTS Basic Training

Army Management Staff College Training

Memorial Affairs Coordinator Course

Joint Personnel Adjudication System (JPAS) Joint Personnel Adjudication System (JPAS)

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