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Customer Service Data Entry

Schenectady, New York, United States
January 13, 2017

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Maria DeFilippo

*** **** ******

Schenectady, NY 12304

Home phone: 518-***-****

Summary: Experienced in customer service, data entry and clerical, I am seeking a temporary or permanent position in which I can utilize my experience and skills effectively.

Education -

SUNY Empire State College

Saratoga, New York

May, 2010

Cultural Studies

University of Louisiana at Lafayette

Lafayette, Louisiana

Liberal Arts major

January, 2008 - May 2008

Courses - Academic Writing, Anthropology, Humanities

Work Experience-

Edison Club

Feb 2016 - current

Banquet server

Set-up and break-down after services and events

Communicating between staff and kitchen to ensure efficient service

Answering guest inquiries and accomodating guests politely and efficiently

Robert Half/Office Team

May 2015 - Feb 2016

Data entry/Medical billing

Worked at Visiting Nurses in Schenectady entering medical billing

Maintaining a spreadsheet to keep track of payments

Entering charges and service codes to bill Medicare

Retrieve patient files to record services and charges


August 2013 - March 2015

Colonie, NY

Data Capture Associate

Filing and entering documents

Entering material from source document to company database

Processing all information provided and paying attention to missing information to send back for correction

Worked overtime to ensure all documents were processed by due date

Mountain Ltd. Staffing

June 2013 - July 2013

Latham, NY

Insurance clerk for Liberty Mutual

Opening mail and logging insurance claims for vehicle accidents

Sending out paperwork for vehicles

Recording all changes in insurance claims


Jan 2012 – October 2012

Schenectady, NY

Clerical Assistant

Dispatching helpdesk tickets

Providing follow up phone calls or on site visits

Ordering computer software

October 2010 - November 2011


3 Computer Drive South

Colonie, NY

Data Entry Clerk

Processing facility and provider information

Creating provider numbers

Processing documents in Macess and Facets

Skills: Experienced in clerical and administrative duties, Microsoft Office, customer service, medical records, data entry, 14,000 kpm.

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