Executive Director
Resume:
Susan Lively
Little Elm, Texas 75068
Work Experience:
Parkview at Frisco / Watermark Communities 3/25/14-6/12/15
Executive Director
* Successful track record in managing all levels of care in Senior Living
experience
* Texas Assisted Living Managers Certification.
* Alzheimer's & Dementia care experience.
*Ability to read and interpret financial statements and manage a budget.
* Work history that supports ability to hire, direct and manage
associates.
*Assisted Living and Independent Living experience from an 80 unit to a 202
unit residence
*Successful Customer and Employee Satisfaction scores
Sunrise at Hillcrest / Sunrise Senior Living 7/07-1/14
Executive Director:
* Successful track record in managing all levels of care in Senior Living
experience.
* Texas Assisted Living Managers Certification.
* Alzheimer's & Dementia care experience.
*Ability to read and interpret financial statements and manage a budget.
* Work history that supports ability to hire, direct and manage
associates.
* Awarded Presidents award for Revenue, NOI, and House Profit
* Successful Customer Satisfaction scores for both employees and Residents
75% percentile
* Sales Leader for community
Eden Brook of Plano/ Sunrise Senior Living 6/06-7/07
Executive Director:
* Successful track record in managing all levels of care in Senior Living
experience.
* Texas Assisted Living Managers Certification.
* Alzheimer's & Dementia care experience.
*Ability to read and interpret financial statements and manage a budget.
* Work history that supports ability to hire, direct and manage
associates.
* Awarded Presidents award for Revenue, NOI, and House Profit
* Successful Customer Satisfaction scores for both employees and Residents
75% percentile
* Sales Leader for community
Eden Brook of Woodlands/ Sunrise Senior Living 12/05-6/06
Assisted Living Coordinator
*Complete implementation of programming
*Providing outreach and support to families
*Scheduling/ training of staff members
*Special Events/activity planning for Assisted Living
Eden Brook of Plano/Sunrise Senior Living 12/02- 12/05 Plano,
Texas
Reminiscence Coordinator
*Complete implementation of dementia programming
*Providing outreach and support to families
*Scheduling/ training of staff members
*Special Events/activity planning for Memory Care Unit
*Mentor for Memory Care for implementation of successful program
Edenbrook of Kingwood 7/02-12/02 Kingwood, Texas
Activities Director
*Complete activity planning and implementation for 120 unit Campus of
Retirement, Assisted and Dementia apartments
*Marketing and sales back-up
*Special events
*Hospitality training
EdenBrook of Champions 5/00-2/01 Houston, Texas
Memory Care Coordinator
*Complete implementation of dementia programming
*Marketing and Sales for dementia unit
*Tours of building focusing on features and benefits
*Hospitality and customer Service training
*Scheduling/training of all staff members for Memory Care Unit
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