JACK THOMAS
**** **** ****** *** *** # * Anaheim, CA 92802 562-***-**** ************@*****.***
Professional Summary
Dependable Service Manager / Service Writer bringing management experience and a willingness to take on added
responsibility to meet tight deadlines. Enthusiastic team player with a strong work ethic and advanced complex problem solving
skills.
Skills
Customer service-oriented Automotive experience
Efficient multi-tasker Managerial experience
Effective time manager Mitchel On-demand software
Diagnostic experience All-data software
Work History
Service Manager 01/2004 to 06/2015
Russ Conkle 76 Service – 12071 Seal Beach Blvd. Seal Beach, CA 90470
Performed excellent customer service
Wrote service for automobile repair
Ordered and inspected new parts for automobile repair
Monitored overall shop performance
Supervised technicians' repairs and recommendations
Performed quality control of all repaired vehicles
Ordered and checked in inventory
Inspected and maintained shop equipment
Performed cashier duties
Education
South High School - Bakersfield, CA
I offer twenty years of proven sales and management experience in the automotive industry, a successful track record of building strong customer relationships, and a history of outstanding results. Over the course of my career, I've demonstrated my talents for driving revenue growth, managing high-profile accounts, and being a leader amongst a team of automotive technicians. I pride myself on being a consistent top performer who is satisfied only when achieving my individual and team goals. In my role at Russ Conkle 76 Service, I was responsible for boosting sales and I'm confident that I can perform even better for your company. I have several personal references that will vouch for my capabilities. I will provide their contact information upon request. Thank you so much for your time.