Customer Service Representative

Mallory A. Dennis

**** *. ******** ****** *******, IL 60619 347-***-**** *******.*******@*****.***

Objective: To utilize my customer service experience in a challenging and interesting position with growth potential

Professional

Experience: THE SHEDD AQUARIUM CHICAGO, ILLINOIS

Cashier SUMMER 2013

Provide professional and pleasant communication with customers

Assist customers when needed to find additional items

Promote a safe and positive work environment

Properly maintain security procedures

Accurately handled monies received from sales

FAMILY DOLLAR CHICAGO, ILLINOIS

Cashier 2009 – 2011

Greet customers

Assist customers and help them find selected items

Stock and keep inventory up to date

Promote a safe and positive work environment

Handle money according to Family Dollar’s cash policy

Ensure customers have a positive and memorable experience

Properly maintained security procedures

KENWOOD HEALTH CARE CHICAGO, ILLINOIS

Housekeeping 2009 – 2010

Take out trash

Ensure residents have a clean and sanitized environment

Buffed floors

Laundry

Change resident’s bed linings

Properly maintained security procedures

DAVE & BUSTERS, INC. CHICAGO, ILLINOIS

Customer Service Representative 2005 – 2009

Game Room Attendant

Ensure a positive experience for all customers

Set up displays

Maintained accurate inventory count

Properly maintained security procedures

Assisted customers with charging game cards and retrieving prizes

Skills:

Able to multi-task in any situation

Able to stand and work for hours without fatigue

Education: JEFFERSON HIGH SCHOOL CHICAGO, ILLINOIS

Diploma 2005-2009

PTC SECURITY COMPANY CHICAGO, ILLINOIS

Security Guard Certification 2009

References: Available upon request.

Contact this candidate