Customer Service Information Technology

Joe A. Gullatte, Jr.

**** ********** **. **********, ** 28092 704-***-****

*********@***.***

Career Goal: Network Administrator / Engineer

Highly Trained, Network Technician who can effectively integrate computer skills, management experience, customer service, and related education to exceed technical and business requirements. Committed and motivated; has held a DOD (Department of Defense) Top Secret Sensitive Compartmented Information Security Clearance (TS/SCI); recognizes the value of working within a team, while also maintaining individual success to achieve overall company goals.

Education & Certifications

New Horizons Computer Learning Center

Cisco® Interconnecting Cisco® Networking Devices Part 1 v3.0 (ICND1) – September 2016

Cisco® Interconnecting Cisco® Networking Devices Part 2 v3.0 (ICND2) – September 2016

Cisco® Implementing Cisco® Network Security v3.0 (IINS) – September 2016

Cleveland Community College, Shelby, NC

AAS-Associate in Applied Science-Computer Information Technology – August 2010

Certificate-Information System Security – August 2010

Military Professional Training (12 yrs)

Professional Experience

Freightliner Corporation Cleveland, NC

2/1999 – 4/2016

Team Leader / Material Handler

A company with the scope of Daimler Trucks North America demands a leadership team with global expertise in all areas of the business. Finance, technology, marketing, human resources and more are all accounted for with the most qualified and experienced people at the helm. Their guidance, however, would mean nothing without the dedicated team of individuals motivated to reach their goals.

Key results:

Created an environment oriented to trust, open communication, creative thinking, and cohesive team effort

Provided the team with a vision of project objectives

Motivated, inspired, coached, and helped develop team members

Assured that the team members have the necessary education and training to effectively perform duties and accomplish organizational / team task

Recognized and celebrated team and team member accomplishments and exceptional performance

Awards

410th Base Support Battalion Community of Excellent Award – Germany

Army Commendation Medal – Gulf War

National Defense Service Medal – Gulf War

Southwest Asia Service Medal, Bronze Service Star-2 – Gulf War

Army Achievement / Good Conduct Medal-3rd Award

Noncommissioned Officers Professional Development Ribbon

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