CONTACT INFORMATION
Emmanuel Agwaife
**** ****** ****** ****, *********, TX 76002
acx7zu@r.postjobfree.com
EMPLOYMENT HISTORY
Operation Manager, State Home Healthcare
Dec. 2009-Present
. Oversees staff activities through hiring, firing, evaluations and
performance feedback.
. Responsible for the oversight of nurses and office employees, a total of
30 staff members.
. Direct and manage the necessary paperwork for nurses, including working
budgets, financial statements, and patient care paperwork. Ensure that
nurses and office staff are communicating essential information to upper
level management and outside stakeholders.
. Direct and manage unit to assure optimum performance and continual
improvement.
. Facilitate physician and clientele satisfaction
. Ensures legal compliance by monitoring and implementing applicable
federal and state requirements; conducting investigations; maintaining
records; representing the organization at hearings.
. Assist in performing all tasks necessary to achieve the organization's
mission and help execute staff succession and growth plans.
. Participate in developing new clientele; specifically assist the
Director in identifying new funding opportunities, the drafting of
prospective programmatic budgets, and determining cost effectiveness
of prospective service delivery.
. Oversee the management and coordination of all fiscal reporting
activities for the organization including: organizational
revenue/expense and balance sheet reports, reports to funding
agencies, development and monitoring of organizational and
contract/grant budgets.
. Aided in continual recertification of home healthcare agency by state
and federal agencies (JACHO, CMS)
. Responsible for Medicare, Medicaid and Insurance Recovery
Office Manager, State Home Healthcare July
2006-Dec 2009
. Updating health and safety policies and ensure they are being adhered
to.
. Reviewed financial performance of the revenue cycle
. Maintained employee paperwork and ensured CME's were being completed
. Payroll responsibilities
. Handled accounts receivables and payables.
. Kept track of Medicare and Medicaid funding for healthcare facility
. Oversee the funds for private insurance.
EDUCATION/CERTIFICATIONS
Texas Tech University
May 2006
Bachelor of Science in Food & Nutrition
SKILLS
Certified Medical Coder 2008
Knowledge of ICD-9 & DDE CMS Coding Experience
Certified Administrator-2007
Microsoft Office
Knowledge of medical billing for Medicare and Medicaid Services
Billing Coding Certification
ADDITIONAL INFORMATION
As I pursue a new career, I look forward to expanding beyond my routine
here at State Home Healthcare. I am very interested in developing,
implementing and organizing a unit that will allow me to use my experience
in providing guidance to improve the quality of care for patients through
by the nursing and clinical staff. I would like to serve as the direct
contact for the unit concerning the operational development for the Risk
Adjustment Department. I want to use my ability to assess situations,
uncover problems, and identify potential solutions in the collection and
recording of clinical documentation and other areas in the facility. It is
important that I am a part of the decision process to the nurse reviewers
on coding issues and other issues or challenges they may arise within the
facility.
As I have developed my experience in the healthcare industry I would like
to take a more active role in training, not only with the reviewers, but
also the vendors and other appropriate entities that can benefit from the
training. Because I facilitate the competency to communicate well, I would
like to work closely with others, including the Medical Director to ensure
the profitability of the facility.
References available upon request