Name : Shaik Nadeer Ahmad

Address : Flat no: **1, Sai Towers-1, Rednam Gardens,

Visakhapatnam-530002(A.P)

Email Id : acx7v6@r.postjobfree.com

Contact : +91- (M)784-***-****

CAREER OBJECTIVE:

To enhance my working capabilities, professional skills and to serve my organization in best

possible way with sheer determination and commitment.

ACADEMIC DETAILS:

S.N Course Details Year of Name of the Aggregate

O passing Institute

1. Graduation B.A Degree Andhra

University, 63.6%

Visakhapatnam

2. Intermediate 2008-2010 Vikas Junior

College, 69.6 %

Visakhapatnam

3. SSC 2008 Vignan

Vidyalayam, 71.6 %

Siripuram,

Visakhapatnam

PROFESSIONAL EXPERIENCE:

-3 Years of Experience as Senior Customer Care Executive at CONCENTRIX since 04-09-

2013 to 30-10-2016.

- Experience in domestic bpo in both Voice and Non Voice Process for 3 years.

Key Responsibilities Handled:

. Providing customer service and understanding the needs of the client.

. Attending escalation calls apart from taking normal calls.

. Attaining daily, weekly and monthly targets specified by the process.

. Adhering to the schedule as prescribed by the TL.

Computer Knowledge :

. MS Office (Word, PowerPoint)

. Internet and Email Applications

EXTRA CURRICULAR ACTIVITIES :

1. Participated in Cricket competition conducted by ICICI PRUDENTIAL LIFE

INSURANCE COMPANY LTD in the month of May of the year 2006-2007.

2. Participated in the State Level Science Talent Search Examination (SLSTSE-2006)

conducted state wide on 5thFebruary,2006 by Unified Council.

3. Participated in the Workshop on ROBOTICS organized by VR1forever Charitable Trust

held on MARCH, 13th 2011.

PERSONAL DETAILS:

Date of Birth : 26-04-1993

Languages known : Telugu, English, Hindi, Bengali.

Hobbies : Listening music, Playing Computer Games,

Strengths : -Positive attitude

-Patience

-Being optimistic

-Good in analyzing the things and in decision making.

Fathers Name : Shaik Kabir Ahmed

Occupation : Businessman

Mothers Name : Momtaj Begum

Occupation : Home maker

Declaration

I hereby declare that the above information furnished by me is true to the best of my

knowledge and belief.

Yours faithfully,

(SK.NADEER AHMAD)

Place: Visakhapatnam

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