Medical Office Management, HR, Medical Billing, Elec Medical Records
Resume:
Shamica Monea DeBose
NC ***** 760-***-**** ********@*****.***
ADMINISTRATOR PROFILE
Professional Administrative Specialist with 10+ years of experience in varied environments and settings (medical, public/private sector, human resources, and sales). Proven expertise in accounts payable, accounts receivable, Medicare and Medicaid billing, payroll, office management, employee training, and employee counseling. Recognized for streamlining new processes related to employee training, policies, procedures, and personnel management. Excel in teams and independently.
KEY QUALIFICATIONS
Secret Security Clearance
Human Resources
HIPAA compliance
Quality Assurance & Quality Control (QA/QC)
Continuous Process Improvement (CPI)
Training
Protected health information (PHI) policies
MS Office
Medical Billing
Data Entry
10-key (10,000 + ks/h)
EXPERIENCE
Clear and Legible Reporting Clerk (General Clerk III)
Participation in Lean Six Sigma Process Improvement project
Administrative review of all incoming outpatient results
Ensures quality (clear and legible) of reports received
Initiates chase for delinquent results
Track all updates and changes to referrals/authorizations
Forwards informational advisement to primary care physician when results are prepared for review
Liaison between outpatient providers and military treatment facility providers
Ensure referrals are properly closed in CHCS & RMS
Working knowledge of AHLTA & HAIMS government systems
Medical Records Assistant IV
Organized and coordinated the movement and tracking of medical records for inmates
Initiated and monitored Utilization Review requests for approval
Managed inmate appointments with DPS clinics and outside providers
Assisted in coordination of medical records for audits internal and external
Reviewed and verified bills for diagnostic services, hospital stays, labs, and other medical appointments
Reconciled billing records with actual services provided
Responsible for quality control and collection of statistical data
Responded to legal requests for records in a timely manner
Records Coordinator
Organized daily duties and disseminate essential information to office staff
Established functional clerical staff procedures and processes
Managed purchasing and disbursing of clinical and office supplies to minimize cost
Processed payroll weekly for branch without discrepancies
Audited claims for Medicare and Medicaid billing
Counseled and assist employees with open enrollment
Managed and maintained authorization for home health services
Account Receivables and Payables
Provided information to employees and managers on payroll matters, tax issues, and benefits
Processed background checks and all pre-employment requirements for new hires/HR Liaison
Checked references of potential candidates
New hire orientation coordinator and host
Conducted interviews for office staff employees
Created and maintained employee records
Data Specialist
Employee trainer
Group interview team member
Prepared and distributed statistical data for managers and services line administrators
Recorded and maintained timesheets and employee files
Balanced cash transactions and daily bank deposits
Customer Service/Inside Sales Rep
Employee of the Year 2006
Increased inside sales revenue by 60%
Managed sales/delivery/pickup of temporary waste solutions
Dispatching and scheduling for waste removal
Entered new contracts for permanent and temporary customers
Solved customer complaints/inquiries over the phone and in person
Processed payroll with ADP and kept records of employee time sheets
Billing and statistical data for municipal government contracts
Cargo Specialist
Deployed in support of Operation Iraqi Freedom
Loaded and unloaded trucks, or helped others with loading and unloading, operating any special loading-related equipment on vehicles and using other equipment as necessary
Followed appropriate safety procedures for transporting dangerous goods
Read and interpreted maps to determine vehicle routes
Secured cargo for transport, using ropes, blocks, chains, binders, or covers
CERTIFICATIONS/LICENSURE/SPECIALIZED TRAINING
Secret Security Clearance
Trained in team building and personal leadership skills
AWARDS/RECOGNITIONS
Employee of the Year 2006
EDUCATION
Master of Business Administration (MBA), Liberty University, Lynchburg, Virginia 2014
Bachelor of Science, Business/Finance, Liberty University, Lynchburg, Virginia 2012
EMPLOYMENT HISTORY
General Clerk III, NAVAL HOSPITAL 29 PALMS 01/2015 – 12/2016
Medical Records Assistant IV, DEPARTMENT OF PUBLIC SAFETY 04/2013 – 09/2014
Records Coordinator, GENTIVA HEALTH SERVICES 05/2010 – 04/2013
Data Specialist, NORTH MISSISSIPPI MEDICAL CENTER 09/2007 – 04/2010
Customer Service/Inside Sales Rep, GDS, REPUBLIC SERVICES 04/2005 – 04/2007
Cargo Specialist, US ARMY RESERVES 01/2001 – 01/2009
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