I have over ** years of operations, sales, marketing and business development experience and am
searching for an opportunity to lead and manage in an organization that is focused on quality and
excellence.
In addition to my work experience I am also a Certified Quality Manager. I started my training in Quality
Management in 2001 at Poplar Springs Hospital under the tutelage of Larry W. Kennedy, Ph.D. As a
Vice President for Poplar Springs Hospital we used Quality Management to make a large impact on
hospital-wide operations and its net value as a business entity. Since that time, I have been used to edit
curriculum and beta test programming for the Quality Management Institute and am currently a member
of the QMI professional faculty.
Steven H. Noel
300 Brigade Court
Ashland, VA 23005
Phone: 804-***-****
Education
Virginia Commonwealth University/Medical College of VA Averett University, Richmond, Virginia
Masters of Science in Healthcare Administration, 2002 - 2004 BS in Business Administration, 1994 -1996
Experience RETIREMENT UNLIMITED, INCORPORATED
2847 Penn Forest Blvd., Roanoke, VA 24018, 540-***-****
June 2006 to Corporate Director of Marketing and Assistant of Operations
Oversee marketing, business development and operations for 6 assisted living
Present
communities
Executive Director as needed
Licensed Virginia Assisted Living Administrator - #170*******
HORIZON HEALTH, INC. - HOSPITAL SERVICES GROUP
May 2005 to Dallas, Texas
March 2006 Vice President and Administrative Project Manager
Oversaw marketing and business development activities for 15 hospitals
Managed Care contracting, Human Resources, financial and plant services
Member of corporate due diligence team
Reported to President of the division and consulted with hospital CEO s, CFO s and
Marketing Directors
POPLAR SPRINGS HOSPITAL
350 Poplar Drive, Petersburg, Virginia 23805, 804-***-****
December 1991 to December 2003
Poplar Springs Hospital is a 168-bed behavioral healthcare facility with $18 million in net revenues, 195 full time employees
and approximately 100 PRN employees. Services include acute inpatient for adults and adolescents, residential programs for
adolescents, IOP for substance abuse, group homes, and an alternative day school.
April 2002 to Vice President Hospital-Based Services
December 2003 Supervised and directed all hospital-based clinical operations including:
Adult and Adolescent Acute Services
Male and Female Adolescent Residential Programs
Nursing, Activity Therapy, and Staffing
Admissions/Patient Access
Marketing/Business Development
Supervised 8 managers directly, 175 full time, and 95 PRN indirect staff
February 1997 to Vice President
Marketing, Business Development, Director of Managed Care
May 2002
Human Resources
Housekeeping, Maintenance, and Dietary
Managed 3 Department Heads directly and 22 indirect staff
October 1993 to Associate Administrator
Marketing, Business Development, Director of Managed Care
February 1997
Human Resources
Admissions Department, Utilization Management, Reception
Managed 4 Department Heads and 18 indirect staff
December 1991 to Director of Marketing and Community Relations
Marketing, Business Development, Managed Care Director
October 1993
Physician Relations, Public Relations, Internal Marketing
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Admissions Department, Reception
CHARTER HOSPITAL OF SAVANNAH
Savannah, Georgia Out of Business
Charter Hospital of Savannah was a 110 bed behavioral healthcare facility with approximately 120 FTE s. In
1991 EBITDA was $6.2 million.
April 1990 to Sales Manager and Director of Contracting
Hired, trained and motivated Community Relations Representatives resulting in 15%
December 1991
increase in referral source admissions.
Secured over 20 PPO and Preferred Provider contracts with area business and industry
including Aetna Insurance Co. and Gulfstream Aerospace Corp
Redeveloped the Referral Communication Coordinator position; cr eated new process
forms and policies and procedures
WMGC-TV and WBNG-TV
Binghamton, New York
August 1988 Account Executive
Recruited to bring TV sales experience to a young and unstable sales force.
to April 1990
Added over $20,000.00 of ne w business in less than ninety (90) days
Recovered two dozen problem accounts that had been inactive
KLTV-TV Channel 7
Tyler, Texas
September 1984 Account Executive
Entry-level account executive assigned accounts that had never been on the air or had
to August 1988
been off the air for at least one (1) year.
Had my first $20,000.00 month within sixteen (16) weeks.
Expanded satellite office which added significant new business
Established viable relationships with clients who frequently sought media advice
References Available Upon Request
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