Customer Service High School

ĢMICHAEL HALL

**** *. **** ******

Kansas City, MO 64127

Cell: 816-***-**** Email: *******.*******@*****.*** Qualifications Summary

Experienced in working in fast-paced environments demanding strong technical and physical skills. A competent, energetic individual who is able to effectively multi-task and prioritize, coupled with the ability to work well under pressure. Has the ability to work efficiently within an organization. Places an emphasis upon working with a professional and caring manner with colleagues at all levels. Mature, responsible, and an excellent communicator. Able to perform work involving the receipt, checking, storage, inventory, issue and delivery of materials, equipment, and supplies; uses powered or nonpowered materials handling equipment and forklifts. PROFESSIONAL

EXPERIENCE

Hairy Details Beauty and Barber Shop, Kansas City, MO 2011- present Owner/Barber

Service clients, review service standards, price products for retail sale, follow up on client inquiries, oversee marketing and generate new business, provide staffing, lead and direct salon workers, and manage finances and shop maintenance. Central Transport, North Kansas City, MO 2010

Forklift Driver

Load, unload, move, stack and stage product and materials using a forklift. Use radio frequency equipment for picking, receiving and load functions. Maintain the facility’s equipment and materials. On a daily basis, inspect and perform minor maintenance on the forklift or other equipment. Operate all equipment in a safe and efficient manner following company protocol.

Styles of Grace Salon, Kansas City, MO 2009

Barber

Professionally cut, trim and style hair. Also provided facial hair maintenance and grooming services. Specialized in eyebrow shaping and natural hair services. Consistently maintained goal of making each client feel comfortable and at ease. Target Distribution Center, Las Vegas, NV 2008

Stocker/Loader

Efficiently stack and store merchandise in the appropriate areas. Ensure inbound and outbound shipments were accurate and free of damage. Pull and prepare product for shipment, ensuring that the exact number and type of product is loaded and shipped. Perform picking duties in a timely manner that meets customer service standards. Efficiently move product from staging and storage areas.

EDUCATIONAL

DEVELOPMENT

METRO BARBER COLLEGE 2007

Licensed Barber

METRO TECH HIGH SCHOOL, KANSAS CITY, MO 1990-1994

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