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Information Technology

Location:
Chicago, Illinois, United States
Posted:
January 11, 2017

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Stephen Daniel *** S. Claremont ò Chicago, Illinois

(773) ***-**** ò acx74o@r.postjobfree.com

Cyber Security/Information Technology Analyst

Security Audit Forensic Examiner Pen testing People Centric User Training and Support

Impeccable logic and reasoning/ Self-Learner / Technical Planning / Results-Driven

Dynamic, analytical and detail-oriented IT Professional with 4 years’ experience in leading complex diagnostics, analyzing, troubleshooting and network connectivity for end user’s support.

Success in providing reliable networking solutions in a fast-paced deadline-driven environment able to disseminate technical information to audiences at every level.

Expertise in system/mobile forensics, web-application, network penetration testing, desktop applications, and user support, driving capabilities, identifying cost containment opportunities and fostering strong end user relationships to ensure business success.

Core Competencies

©System Vulnerability Management

©Security Audit (PCI DSS, HIPPA, ISACA)

©VMware Virtualization

©System / Network Penetration Testing

©Protocol Analysis / Networking Fundamentals

©Web Application Vulnerability Assessment

©Staff Leadership, Development and Training

©System / Mobile Forensics Investigation

©Investigate/Analyze/Recommend Solutions

©

P

rofessional Experience

July 2011 – Present: CityLight International Church, Chicago, IL. – IT Support Part-Time

Managed all incoming technical support tickets and utilized remote and phone support to assist in discovery, research and quick resolution of all technical issues; maintained current help desk applications and assisted in refining that provided greater efficiency improvements and software usage.

Served as a knowledgeable IT support technician and provided network/desktop support that includes system lockup/crash, slowdown of systems and data recovery functions.

Provided connectivity for PCs, laptops, tablets and mobile computing devices (IOS, Android). And securely cleaned hard drives before donating equipment to charitable organizations.

Maintained all technology devices that included iPad, Smartphones and projectors/wireless projectors and configured to LAN; drafted instructional manual for staff/members ease of use.

Troubleshoot network devices, as well as configuring new network devices added to the infrastructure.

August 2015 – May 2016: Aperture Group, LLC, Chicago, IL. – Technology Operation Analyst

Provided short-term contract support for internal clients and provided quick and efficient first call resolution success for desktop, printer, network connectivity. Demonstrated ability to quickly learn and take lead in resolving level technical issues.

Utilize Check_MK and Grafana resource configuration management and monitoring solution to track events and incidents and escalate when necessary.

Identify, troubleshoot, and leverage all available resources to resolve production related issues and communicate issues to development groups and management as required

Resolve issues by using a broad range of troubleshooting skills related to application functionality, configuration, database and third party products

Utilize monitoring tools and creative pro-active monitoring practices to ensure system availability, functionality, and performance in a 24/7 transactional environment

Troubleshooting software applications and Infrastructure support

Log file analysis on batch file servers which use Atomics UC4 application for monitoring batch jobs and processes.

January 2013 – December 2014: Austin Coming Together, Chicago, IL. – IT Professional

Performed all IT related hardware and software service and support for members concerning connectivity, systems and software that included printers and peripheral devices.

Perform vulnerability assessment and identify issues to be remediated immediately.

Assist defining security objectives and system-level performance requirements.

Troubleshoot /configure network devices.

Assisted in attaching and configuring new systems into the network, and installing AV agents on hosts.

Expertly created databases and spreadsheets for inventory management and accurate reporting functions.

Special Projects/Activities

Special Projects: Ethical Hacking

Information Security Steganalyst: Performed steganalyst on covert files to detect, analyze and decrypt hidden data. Utilize OpenPuff to create covert files and analyze over overt medium.

Performed Android Mobile Forensic using EnCase, ProDisover, Sleuth Kit, and written forensic reports & Preserved Chain of Custody.

Association of Information Technology Professionals: June 2012- Present

Door of Hope Homeless Shelter Volunteer : June 2012- Present

Gazelle Soccer Club Coach and Youth Mentor: March 2011- Present

CityLight International Church Technical Team: March 2011- Present

Education

Illinois Institute of Technology, Chicago, IL

MA, Cyber Forensics & Security –Dec 2016

BS, Information Technology and Management- May 2015

Technical Proficiencies:

IDS/IPS Forensic Techniques Mobile Forensics Network Penetration Encase Forensics Shell Scripting Deep Security – Security Virtualization Data Litigation – Law NMAP Kali Linux NESSUS Santoku Linux Network Fundamentals TCP/IP, IPSec, etc… VMware vSphere vCenter Cloud Automation VCE vBlock SYSLOG Log Parsing File Integrity Ubuntu CentOS Linux Microsoft Windows OS Backtrack Data Loss Prevention WireShark Firewall Proxy Technology C++ DBAN Secure Wiping VPN Network/ Peripheral Devices Security Tools & Frameworks



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