Data Entry Customer Service
Resume:
Janet L. Fogle
Philadelphia, PA 19132
***********@*****.***
OBJECTIVE STATEMENT
To obtain a challenging opportunity with a company that will utilize my skills and abilities while offering advancement opportunities
SUMMARY OF QUALIFICATIONS
oMore than fifteen years experience in the Data Entry/Verification field
oExperienced customer service with a number of years experience within medical field
oAbility to obtain organizational goals in various settings
oExcellent business communication and professional work ethic
oQualified and experience in Home Health Aide/Certified in CPR
Computer/Administrative/Medical Skills
Microsoft Office Suite Data Entry-9000 kph/35-40wpm
Banking Encoder/Processor Home Health Aide/Private Duty-2006/2015
Insurance Claims Medical Records/file Clerk
Vital Signs Experience Patient Registration
EDUCATION AND TRAINING
Kaplan Career Institute Philadelphia, PA 2012-2013
Medical Office Administration, Diploma
Metropolitan Career Center Philadelphia, PA 1998-2000
Business Technology Program, Certificate
Computer Learning Center Philadelphia, PA 1994-1996
Computer Application Network Administration, Associates Degree
EMPLOYMENT EXPERIENCE
Apex Philadelphia,PA
Outbound Call Center Representative 2015-2015
Made inbound/outbound calls to senior citizens about health.
Knowledge of Medicare plans,and what they provide
80 to 100 calls on a daily basis
Work well in a fast paced environment
Addecco Staffing Philadelphia, PA
Data Entry/Clerical/Customer Service 2015-2015
Key in numeric information in computer
Print labels and attach to invoice
Box products in box and deliver to customers
Maxim Healthcare Philadelphia, PA
Home Health Aide 2014-2014
Changed bed linens, washed and ironed laundry and cleaned patient quarters
Purchased, prepared and served food for patient and other members of family, following special prescribed diets
Assisted patients into and out of bed, automobile and wheelchair, to lavatory and up and down stairs
Make sure they make it to and from their doctor appointments when needed
Rohn Haas Philadelphia, PA
Greeter/Registration Desk 2014-2014
Make sure all jobseekers wait outside of the room in a single file line
Explain to all jobseekers what time event will begin
Confirm with the Event Coordinator that all companies are setup and the event is ready to begi
Germantown Chiropractic Philadelphia, PA
Medical Office Assistant (Externship) 2013-2013
•Answers telephone, schedules appointments, records treatment information on patient's chart, and fills out insurance forms
•Assisted chiropractor during physical examination of patients, providing specified office treatments
•Maintained patients' records: writing history of patient's accident or illness, and showing patient to examining room
•Recording vital signs
•Maintaining and keeping track of office supplies
•Transferring patients from examination room to treatment areas
Bayada Home Health Care Philadelphia, PA
Direct Care 2011-2012
•Perform a variety of duties as requested by client, such as obtaining household supplies or running errands
•Plan, purchase, prepare, or serve meals to patients or other family members according to prescribed diets
•Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness
Addus Health Care Philadelphia, PA
Home Health Aide 2008-2009
•Changed bed linens, washed and ironed laundry and cleaned patient quarters
•Purchased, prepared and served food for patient and other members of family following special prescribed diets
•Assisted patients into and out of bed, automobile and wheelchair, to lavatory and up and down stairs
Healthcare Business Resources Bala Cynwd, PA
Patient Registration/Data Entry 2000-2007
•Operated keyboard and other data entry device to enter data into computer or onto magnetic tape and disk
•Entered alphabetic, numeric and symbolic data from source documents into computer using data entry device, such as keyboard and optical scanner
•Compared data entered with source documents, and re-entered data in verification format on screen to detect errors
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