Customer Service Sales

EDGAR CUEVAS

CELL 954-***-****

EMAIL ********@*******.***

OBJECTIVE

Bilingual Professional Looking for a challenging position as a Logistic Director or Manager to plan, coordinate and direct the activities of warehouse and transportation by keeping the operational costs to minimal.

PROFESSIONAL EXPERIENCE

Dec. 2014 to Dec. 2016 Exn Nutrition Miramar, FL

Logistics Director

Direct management of all warehousing and Logistics

Responsible for coordinating all transportation and shipping both local and international.

Direct management of inventory control.

Responable for hiring and training new warehouse personal in all facets of warehouseing operations.

Controlling cost associated with warehouse shipping supplies, managing employee hours as well as transportation cost.

Accountable for vehicle maintenance and for satisfying all Local and state D.O.T requirements.

2006-2014 Joseph Cory Holdings LLC Miami, FL

Manager

Responsible for home delivery operations for Best Buy retail stores in Miami Florida Metro delivery market.

Responsible for home delivery operations for EL Dorado Furniture retail stores in Miami Metro delivery market.

Supervise, schedule, evaluate, and hire office employees.

Manage contractor commissions to maintain budget goals communicated by corporate office.

Act as a liaison between clients and home delivery contractors.

Accountable for 50-150 deliveries of appliances, large electronics, and furniture.

Manage, hire and evaluate 30 two man delivery crews as well as office and warehouse staff.

Create and adjust routes according to sales volume to create efficient routes for delivery teams to improve completion and on time delivery percentages.

Providing superior customer service to Best Buy and EL Dorado Furniture customers focusing on superior customer service’

1989–2006 Intercounty Trucking Inc. Pembroke Pines, FL.

President

Responsible for the safe transportion and installation of household goods and appliances.

Direct management of truck personal.

Train employees in the proper handling and installation of appliances and televisions and some furniture.

Control cost associated with truck operations by efficient routing of pick up and deliveries.

1988–1989 Atkins & Wingate New York, NY.

AVP Sales/OPS. Commercial Collections

Analyze sales figures.

Target markets for sales blitzes

Review potential collections to insure feasibility, and coordinate handoffs from sales to operations.

Aggressively pursue investigations and skip tracing on debtors.

Advise clients on proper avenues to select when pursuing claims, specifically legal instructions.

Hire and train new account executives.

Control sales budget

Received promotion within 3 months after acquiring major accounts and increasing company sales revenue by 15%

EDUCATION

Eastern District High School Brooklyn, NY.

Academic Subjects (Graduated)

LaGuardia Community College Queens, NY.

Basic courses and elective subjects

Professional Development

Advanced Logistic Management

Distribution Management

Leadership and supervision

Inventory Management

Standards and procedures compliance

State and local DOT compliance

Diversity training

Contact this candidate