Customer Service Manager
Resume:
Barbara J Kiefer
Clayton, NJ 08312
856-***-**** cell
856-***-**** home
*********@*****.***
Objective:
To obtain a position where I can utilize my skills my skills in an office setting.
Skills and Abilities
Excellent communication skills.
Excellent problem solving skills
15 years’ customer service experience
15 years’ general office work and reception
Managed 15 people and scheduled weekly staffing
15 years Human Resources, payroll, benefits manager
Handled all workers compensation claims
Managed a facility
Handled scheduling
Experienced in micro soft excel and word.
OSHA certified 10 and 30 hour
OSHA reporting
Experience:
Innovarrie Cherry Hill NJ 10/31/17 thru 01/06/17
Contract position. worked in the mailing and logistics department. Duties where to update mailing files and update container tracking in excel and lotus.
RGIS Turnersville, NJ. 11/ 2013 to present
Scan inventory for various companies in the retail and grocery.
Pallet Services, Inc. Pedricktown, NJ 09/ 2012 thru 05/2013
Responsible for running shipping and receiving office. Served as Human Resource Manager trained employees, collected payroll information handled all files workers compensation and benefit program. Handled customer issues both in person and on the phone. Ran safety program and wrote employee manual.
Pallet Logistics Management, Services. Swedesboro, NJ. 01/2001 thru 09/ 2012
Managed and help set up the pallet program for IKEA. Set up appointments for inbound and out bound trucking. Responsible for inventory management on excel spread sheet. Worked in all area of the office included was running computer programs, customer service with all customers Ran the inbound out bound truckers. Human Resources and Safety program for both Vineland and Swedesboro.
B Kiefer pg.2
Education:
Graduate of Haddon Heights High School, Haddon Heights, NJ
Graduate of Camden County College AAS
Rowan College Gloucester County Paralegal studies
Reference available upon request
Contact this candidate