Customer Service State University

Education

Arizona State University – School for the Future of Innovation in Society 2016 - Present

Master of Science: Global Technology & Development

Rollins College - Crummer Graduate School of Business - Winter Park, FL 2015

Edyth Bush Institute for Philanthropy & Nonprofit Leadership

Volunteer Management Certificate

University of Central Florida – College of Sciences 2011 - 2015

High Honors - Bachelor of Science Degree: International and Global Studies

Minor: Diplomacy & Development

Cum Laude – 3.78 GPA

Work Experience

City of Longwood – Parks & Recreation 2015- 2016

Duties: Community Engagement Coordinator

Created 3 effective community engagement programs that attracted more citizens to take advantage of events, resources and make them aware of what the City of Longwood has to offer in the way of events and recreational programs.

Increased social media following by engaging with citizens at events, encouraging contests, and spreading awareness at various citywide events.

Developed multiple relationships with local businesses, local politicians, citizens and nonprofit organizations interested in supporting specific events or programs by providing excellent customer service.

AmeriCorps Central Florida – Public Ally 2015- 2016

Demonstrated leadership development utilizing AmeriCorps national service vision and core values.

Committed to 1700+ hours of full time community service and bi-weekly leadership trainings

Volunteered time to over 10 active community service events throughout Central Florida.

Received mentorship and critical reflection for personal and professional development.

Contributed to a Team Service Project to raise funds for a scholarship program in Parramore to help send low-income students to college.

Publix Supermarkets 2012- 2013

Duties – Customer Service Clerk/Cashier

Community Involvment

Feeding Children Everywhere (Longwood, FL) 2013 –2014

Duties: Logistics Support.

Traveled to hunger projects and participated in leading teams of volunteers to pack healthy meals for hungry children around the world.

Created relationships with volunteers and local businesses to help the community realize the simple impact they can make in the world.

Volunteer Experiences

American Red Cross – Smoke Detector Installer

City of Orlando – Clean Up Parramore Service Day

Orlando International Airport – Emergency Simulation Exercise

Straight Street Orlando – Feed the Homeless Food Share

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