Customer Service Data Entry

Bibi Loc

*******@*****.*** ● Vista, CA ***** ● 760-***-****

I am seeking a position as Assembling where I can learn and grow and become an asset to your company. I am detailed-oriented and focused which are good qualities to have when working with numbers and data entry. I am honest, dependable, and diligent and get along well with many different types of team members. I’m looking for a full-time entry-level position in a company where I can build my skills.

EXPERIENCE

Solutions for Change Vista, CA

Childcare Provider May 2015–January 2016

• Maintained a safe play environment while observing and monitoring children's play activities

• Ensured that children and daycare environment was sanitary by sanitizing toys and play equipment, changing diapers, and making sure children themselves were clean

• Cared for children ages infant to age ten by preparing meals for them; holding and comforting infants; playing games and reading books to toddlers; and helping older kids with homework

• Instructed children in health and personal behaviors, such as healthy eating, resting, and toilet habits

• Support children's emotional and social development, encouraging understanding of others and positive self-concepts

Advance Til Payday San Diego, CA

Customer Service Representative May 2007 – August 2009

• Processed loan applications for clients and ensured accurate data management

• Responsible for calling customers and banks for collections

• Responsible for balancing the expenses and revenues daily and submitting reports to the corporate office

• Actively recruited new customers through hands-on marketing

Advance America Tacoma, WA

Teller June 2006 – May 2007

• Accept retail and/or commercial deposits, loan payments, process checking and savings account withdrawals

• Balance cash drawer in accordance with bank procedures and regulations including periodic batching of cashed checks

• Processed loan applications for clients and ensured accurate data management

• Called clients for collections and turned over account to collection agencies if client was unreachable

• Provided excellent customer service by talking with clients, answering questions, and assisting them with their needs

Table Mountain Casino Friant, CA

Cage Cashier March 1999 – July 2001

• Issue gaming coins and tokens to customers for cash

• Redeem coins and tokens for cash at customer request and preform check cashing for customers based on company policies

• Record information regarding all transactions in the computer

• Count and balance funds from the start to the end of the shift and maintained the cage safe and clean

SKILLS

• Basic Computer Skills including Microsoft Office

• Typing Skills 35-50 wpm

• Data Entry/Ten Key

• Tri-lingual: Thai, Laos and English

EDUCATION

San Diego Community College – High School Diploma

San Diego City College – Bachelor’s Degree in Progress

References available upon request.

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