Voice Professional

Dear All,

Myself Debjani Dey.

I am a current generation Voice Over professional and have lent my voice to

E-learning, Audio books, Dubbing,Narration, PPT Presentation, IVR till date

and all my clients appreciated my work. I have a good command and fluency

in *English,Hindi and Bengali. I can also read in Assamese and Bangladeshi

Bengali.*

I am sure you will feel worth spending few minutes on hearing my *new voice

samples.* :) Here is the link.Incase you cant open the link, please feel

free to get in touch with me.

<https://www.dropbox.com/s/jsw7rnhdgig9xiw/Debjani%20VO%20Reel.wav?dl=0>

Looking forward to hear from you and appreciate your time in this matter.

Thanks and Regards,

Debjani Dey.

email: ************@*****.*** <email%**************@*****.***>

Skype: debjani.dey9

Debjani Dey

E-mail -************@*****.***

Phone - 981-***-****

Career Profile

Seeking a career to utilize my skills and knowledge to help in the growth of the organization.

Professional Experiences

Certified Voice Actor from Indian Voice Overs, Mumbai 2014

Voiced for audio books, elearning IVR, Narration.

Worked in Lloyd’s Register, October 2012 till August 2013

Work Profile- Client Service Coordinator

To plan and manage customer services activities in its entirety for LRQA, India, to ensure assessments happen on time, using the correctly coded assessors and cost effective logistics.

Effective management of every aspect of client interface. To manage the business administration and customer service in all respects to maximize levels of customer service and ensure operational efficiency.

Set and deliver levels of operational performance in accordance with business objective and financial requirements. Liaise with other business centre’s to ensure delivery of a seamless service.

Managing internal and external customer complaints and issues ensuring they are resolved to the customer’s satisfaction and customer’s needs and expectations are met.

Worked in Reliance Capital Services Pvt Ltd, Feb 2009 till September 2012

Work profile- HO Coordinator, Team Leader, Admin Manager.

Responsible for providing daily, monthly & yearly MIS pertaining to business and operations at Branch and Regional Level in HO

Arranging reports for business reviews and supporting in budget planning etc

Responsible for maintaining files of sales invoice, Performa invoice

Handled the tasks of dealing with the branch queries

Responsible for handling sales related issues, handling entire sales force and business data

Responsible for scheduling all necessary company VP level meeting with external and in-house team members, visitors and other individuals, organizations and the senior official of the business partners and associates.

Coordinating and supporting in booking tickets for travelling and arranging accommodation at the VP and CEO’s level.

Communicate with eligible candidates for scheduling interviews

Handled the tasks of promoting products and services of the organization

Submitting expense reports and invoices for managers

Being first point of contact for managers’ and speaking engagements

Handling the finance issues of the Managers at the Regional & Branch level.

Maintaining daily Attendance/Leave records for Corporate Office & other branches as well.

Handling Guest, Visitors as per the requirement & Arrangement of Cabs whenever required

Co-ordination with different vendors for dispatch of items on timely basis, follow ups, Payment checks etc.

Supervised maintenance and repair work in the office

Responsible for recruiting clerical and administrative personnel

Assuring office is neat, and stocked with necessary tools for functionality

Monitored administrative staff for proficient and effective performance.

Communicated with the purchase department regarding payment of outstanding bills.

Trained and supervised a team of Renewals in Life Insurance. Provided recommendations and tactical support to meet their targets. Spearheaded 5 employee initiative programs, which resulted in improved productivity and target achievement. Planned the training programs for new hires. Conduct quarterly meetings with the team to help boost employee performance. Evaluated performance.

Worked in Standard Chartered Bank, September 2007 to June 2008 in Personal Loan Debt Management department.

Work Profile-

Handled 30 dpd in personal loans.

Setting monthly targets for the agency boys and co-coordinating with them for the collection of payments.

Have ensured in achieve all monthly, qtrly targets by motivating and leading the team from the front.

Studied and analyzed the financial needs of the customers and tailored business proposal according to their needs and also found the root cause of the failure to make the payments and provided appropriate remedy.

Worked in a Debt Management Department for Credit Cards in ADFC Private Ltd. (HDFC BANK), June 2005 to June 2007.

Work Profile-

Solving the issues of card holders so that no further problems arise in future.

Educating them to use their Credit Cards and how important it is to make payment on time to avoid complications. Reminding card holders for the upcoming payments and missed payments on the failure of their due dates.

Advice them to make the payments on time, which could save them late payments charges.

Fulfilling monthly targets of debt recovery. A target of 90% to 94% was achieved per month.

Worked as the Academy Coordinator in Maya Academy of Advanced Cinematic, September 2003 to February 2004.

Work Profile-

Organizing Seminars,

Holding interviews for the new joiners’

Preparing schedule of the day and making sure the day proceeds according to the plans.

ACADEMIC/ PROFESSIONAL CREDENTIALS

Academic

- Bachelor of Arts (Education Hons) from North Eastern Hill University, Shillong, Meghalaya.

- I.S.C. from Council for the Indian School Certificate Examination, New Delhi

-I.C.S.E. from Council for the Indian School Certificate Examination, New Delhi

Professional

-Diploma in Multimedia from Arena Multimedia, New Alipore, Kolkata.

-MAYA from Maya Academy of Advanced Cinematics, Park Street, Kolkata.

-Diploma in Voice Master from Indian Voice Overs. Mumbai 2014.

Skill Sets

Knowledge of Microsoft Word, Excel, and PowerPoint

Possess good communication and organizational skills

Good customer handling skills

Detail oriented.

Committed to fulfill any task

Flexibility concerning working hours

Effective communicator – Good connections with departments and customers

Organized, with ability to prioritize independently

Good Listener, Confident & aggressive attitude

Ability to solve problems.

Personal Dossier

Languages known : Bengali, English, and Hindi.

Father's Name: Shri Kiran Chandra Dey.

Interests and Activities: Painting, Sketching, Playing Badminton, Needlework, Listening to Music.

I hereby declare that all the facts and information are correct to the best of my knowledge.

sPlace: - Navi Mumbai Debjani Dey

Contact this candidate