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Customer Service Sales

Location:
Lawrenceville, Georgia, United States
Posted:
January 05, 2017

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CAROLYN WILLIAMS-BANKHEAD

**** ******* ***** ***, *************, GA 30043, (678)***-****-Cell acx4w7@r.postjobfree.com-email

Professional Summary

Accomplished Administrative Assistant/Office Manager with a successful track record overseeing the Sales, Claims, Accounts Receivable/Accounts Payable departments and training for a five-star rated moving company based out of the metropolitan area of Atlanta, GA.

Core Qualifications

Executive Team Leadership, Manage the Damage Claims Department

Expertise in Accounts Receivable/Accounts Payable

Client/Employee Relations

Staff Sales/Training Development

Employment History

Office/Account Manager 12/2010-Present

RMC Movers, LLc., Norcross, GA

Answer phones, take sales calls, purchase office equipment and supplies

Customer service, interact via telephone or email with present and previous customers to answer questions and resolve whatever issues were at hand.

Manage company online banking

Nanny/Childcare Provider 10/2007-11/2010

Dr. John Edwards, Buford, GA

Responsible for dressing, feeding and teaching two children, one from birth until 3yrs. old and the other child also preparing meals and helping with homework after school until the age of 8yrs. old.

Did the children’s laundry, took them to their afterschool activities and took them to scheduled play dates with other children in the neighborhood.

Provided transportation to and from private school and private daycare five days a week.

Medical Recruiter 04/2004-10/2007

Jackson Associates, Inc., Atlanta, GA

Made phone calls from a prepared list of doctors and nurses in every specialty category to see if they qualified to do paid surveys for market research.

After qualifying the doctors and nurses for upcoming surveys, I had to schedule them for an appointed times and dates to participate in the surveys.

I had to establish a rapport with the front desk receptionist in order to gain access to the attending nurse or doctor whom I needed to participate in the upcoming surveys

I had to fill out the appropriate forms with the doctors and nurses qualifying questions and answers on them and file them in the area where the person handling the next step in the research process could easily locate them.

**References will be provided upon request.



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