Aisha Robinson

**** * **. ****** **. Laveen, AZ *5339 502-***-**** acx4l6@r.postjobfree.com

OBJECTIVE

Passionate Customer Service/ Collections agent seeking to obtain a position in Customer Service that will

utilize the skills and education obtained while providing quality Customer Service.

SKILLS

Customer Service Fax Outbound calls

Data Entry Filing Excel

Outlook Collections Ice

Microsoft Inbound calls AS400

EXPERIENCE

Tempe, AZ

Diteck Financial Servicing (Documents Custody) August 2015-November

2016

Research of recorded Mortgage documents for the preparation of requested documents. Completed assignments

requests by management. Mortgage Deeds of Trust for Foreclosure and or Bankruptcy filings. Review all

prepared assignments for quality and accuracy to meet all investors guideline

Wholesale Natural Stone Scottsdale, AZ

Customer Service March 2010-July 2015

Assisted with outbound calls, performed presentations and completed data entry, verified customer

appointments, rescheduled appointments, collected on past due accounts and set up payment arrangements to

bring accounts current.

Global Stream Phoenix, AZ

Customer Service Rep. February 2007 March 2010

Took inbound calls on past due account, took payments, also did data entry, and special projects.

Etelecare February 2002-January 2007

Customer Service Rep.

Phoenix, AZ

Trouble shooting cell phones, daily reports, took escalation calls, call evaluations.

EDUCATION

Brookline College June 2011

GED

Phoenix, AZ

Contact this candidate