Customer Service Staff

Resume

Mob: 91-908*******/950*******

Email: ************@*****.***

Career Overview

A hard-working professional with 6 years of experience in Logistics sector. I am keen to utilize my organisational skills & experience for a dynamic warehouse inventory team. Key Skills and Characteristics

Substantial warehouse experience

Loading/unloading of containers, safety operations of different machinery. Supervising the staff under me & teaching them the safety aids. Also managed the inventory and coordinated the demand & supply by prioritising the conflicting demands. Interpersonal skills

Ability to build up a rapport easily. Also maintain business relationships with clients by dedicating a high standard of customer service.

IT Skills

MS- Office (Word, Excel, PowerPoint)

Certain Financial package programmes related to inventory management. Work Experience

1.April 2009 – Present

Logistics,Incharge

Responsibilities:

-Monitor stock levels & scrutinize a monthly stock report.

-Preparing weekly rosters for the staff of around 15 members.

-Evaluate the performance of the Supervisory Staff.

-Conducting the interviews of prospective employees.

-Train & Develop new staff.

-Liasioning with the clients including the freight.

-Execution of the required paper documentation for customs.

-Record all stock movement and deliveries in Excel.

-Planning & Implementation of the Budget for optimum warehouse costing. Responsibilities

-Implemented quality monitoring over the delivery of palleted goods.

-Loading & Unloading of trucks.

-Completion of the required documents.

-Provide substantial assistance for inventory check.

-Provided general customer service and administration Professional Qualification

-Completed DCH (DIPLOMO COMPUTER HARDWARE A GRADE).

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Personal Details

-Date of Birth-13.07.1987

-Languages Know -English, Hindi.Tamil

-Address –No:54 Janagi Ammal Estate Kladipet Chennai-6000 019

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