Business Analyst

Neha Joshi : ******.****@*****.***

DOB: ** June *986 : +1 –248-***-****

CAREER CONSPECTUS 5 Years

A dynamic professional having skills & desire to learn various IT (Banking, Finance & Insurance) and Automotive/ FMCG industry functions encompassing:-

- Business Analysis - Banking, Finance and Insurance domain analysis

- Cloud computing (Salesforce.com) - Data analysis

- Testing and Defect management modeling - Business Process Management

Working as Business Analyst, my experience covers entire gamut of Banking & Finance and Insurance Industry processing viz front, middle, back office software for Retail Banking, Bill Discounting, Asset Liability Management, LIBOR based limits, Property & Casualty Commercial lines Insurance, and Business Owners Policy

Worked on Trade-Finance, Risk management, Cash Credits/ Overdrafts, Loans, Payments, OTC Cheques, and Deposits applications. In addition to this, I have exposure to Core Banking software such as B@NCS for Banks, Stock Exchange valuation (including Equity, Debt and Commodity bonds) software for Brokerage firms, and Policy Administration software such as Oneshield Dragon, STG, Guidewire for Insurance companies

Involved in preparing Business Requirement documents, Functional Requirement documents and Use case documents

Created UML diagrams such as Activity diagrams, Use Case diagrams and Wireframes

Involved in data analysis of Requirement Traceability matrix of Requirement specifications and Test cases

Worked along with Developers in assisting them in requirement understanding and with QA team in reviewing Test cases and defect clarification

Closely worked with users of UAT performing backend testing with SQL queries and UNIX scripts

Followed SDLC rigorously including AGILE and Waterfall methodologies

Collaboratively prepared Request for Proposals with Senior Management, proactively conducted domain training sessions, published White papers on various Insurance, Banking and Finance topics TECHNICAL SKILL SET

Index Tools/ Application/ Platform/ Language

Requirements, Test and Defect

Management

Sharepoint, Mercury Test Director, Mantis, Quality Centre, IBM Rational RequisitePro, Lotus Notes, MS Outlook, MS Powerpoint Modeling & Designing MS Excel, MS Visio

Operating Systems UNIX, Windows 7/XP/2000/98/95/NT Databases SQL Server, MS Access, Oracle 8/9/10, DB2, Crystal Reports Languages Java, C++, VB, HTML, .net, COBOL

SDLC Methodologies Agile/Scrum, Waterfall

Other Tools Microsoft Office Project 2007, MS Office, Visual Basic Neha Joshi : ******.****@*****.***

DOB: 25 June 1986 : +1 –248-***-****

SCHOLASTICS

CAREER CONTOUR

Company: Wipro Technologies Client: ERIE Insurance, USA 2.5years Role Business Analyst

Project 1 Legacy transformation & Package implementation Responsibilities

To-be & As-Is study of Client requirement of Insurance application product for GAP analysis

Prepared Business Requirement document (BRD) & Functional Requirement document ( FRD)

Captured requirements & created Use Cases and tracked changes of project version in IBM Rational RequisitePro

Participated in walkthrough meetings and brainstorming sessions with various departments of Client including Underwriting, Rating, Sales & Distribution, UI & IT, as part of requirement gathering

Designed functional and technical design on Dragon platform for all business processes (UML) including Activity flow diagrams and Wireframes using Ms Visio

Requirement mapping of percentage of Test cases covered in Coverage matrix

Current capability analysis of functionality and providing options and solution

Worked on policy administration life cycle and release changes including addition of Worker’s compensation coverage & other coverages, Agent transfer module, Insurance valuation & pricing, Out of Sequence Endorsement accounting changes and Performance improvement of application

Implemented Agile and Waterfall methodologies and participated in all the phases of SDLC

Assisted users in UAT by validating the defects, preparing user manuals & backend testing using SQL

Prepared Request for Proposals presentations to other Clients on Insurance application product

Prepared a generic Package Implementation Framework working in Insurance Advisory Group Project 2 Core Upgrade and Performance Management in Maintenance & Support Responsibilities

Identified the focus groups for requirement elicitation of upgrading the Oneshield Dragon core version and testing of their previous release of Commercial package

Conducted impact assessment of As-Is systems addressing environment, core, interfaces & applications

Business Analysis of Traceability matrix of Requirements and Test cases for 4 Releases

Quality Testing and defect management by defect tracking & analysis in Quality Centre

Performance analysis of the application requiring high processing time in 4 different scenarios

Business Modeling by Cost per defect Model for Request for Proposal by Fixed Price & T&M models

Analyzed data & key parameters and prepared reports and dashboards and provided recommendations

Analyzed Improvement areas and prepared business presentations for future plans 2012 PGDBM NITIE, Mumbai 8.51/10 Top 10

2007 BE (E & TC) Fr. C.R.I.T, Vashi, Navi Mumbai 70.00 Top 7 (Scholarship) 2003 HSC(XII) Atomic Energy Junior College, Mumbai 88.17 Top 4 (Scholarship) 2001 SSC(X) (CBSE) Atomic Energy Central School, Tarapur 81.00 Distinction (Scholarship) Neha Joshi : ******.****@*****.***

DOB: 25 June 1986 : +1 –248-***-****

Company: Tata Consultancy Services Client: Tata Capital Limited, India 2.5years Role Programmer Analyst

Project Financial Network Services – Core Banking Solutions Responsibilities:

Module Lead for Trade-Finance and Asset Liability Management Modules

Assisted Project Manager on building project scope, plan, objectives and meeting schedules in IBM RequisitePro

Worked on Asset Liability reconciliation reports with Client’s Treasury department evaluating the asset performance for different risk classes including Non Performing Assets

Worked on Retail Banking Core Banking and Payments solutions to automate entire range of banking products including savings, checking, overdraft and deposit accounts; lending products; and transactional services including trade finance, remittance

Involved with System Integration team and SIT team during full integration of processes

Managed Production defects using Quality Centre, Mercury Test Director and Mantis

Gathered business requirements and system functional specification and prepared BRD, FRD, Technical specifications, Release documents and Crystal Reports

Interacted extensively with Payments team for integration of Electronic clearing and Direct debits functionalities

Extensively involved in preparing and reviewing documentation including business and user requirements, functional requirements, use cases, project and status reports

Involved closely with users of UAT in conducting demo of application, creating user guide and user manuals and manual testing with the help of SQL queries

Conducted full week training sessions on Banking domain and Core Banking applications

Excellent grade in Retail Banking certification, and have good knowledge on Online Banking and Credit Cards, Mortgages, Checking, Savings, Loans, Trade Finance and Cash management Achievements

Developed reusable utilities & automated scripts reducing re-work by 67% & manual effort by 39%

Defect Injection Ratio reduction by 26%

Client appreciations (Kudos) received for critical Change requests, Support and delivery CERTIFICATIONS

Associate In General Insurance (AINS) 21 Property & Liability Insurance cleared (’13)

Salesforce.com Certified Dev 401 cleared (’12)

Indian Statistical Institute (ISI) Certified training on Forecasting Techniques (‘11)

FLIP certification in Trade Finance and Cash management (Corporate Banking) (’11)

National Stock Exchange NCFM certifications in Financial Markets (’10)

National Stock Exchange NCFM certifications in Equity Derivatives (‘10)

Brain Bench Certification in ORACLE, PL/SQL (’07)

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