Mariam Williams
**** ******** ** *******, ** ****8
*****************@*****.***
m- 248-***-****
Seeking an opportunity to be an asset within this organization as an entry-level employee, using my previously acquired skills; I am looking to be an immediate contributor with hopes of growth opportunities to follow.
Skills
Bilingual (Spanish as a 2nd Language)
Time Management
Excellent Communication Skills
Persuasion and Negotiation
Proficient with MS Word, PowerPoint and Excel
Very Proficient with Internet Research
Employment History
Jiuqu English
07/2016-current
Children's ESL Teacher
-Energetic Teaching
-Story Telling
-Thoroughly explaining the meaning of words
-Breaking down sentence structure
-Practicing patience and understanding
- Fluent in English
-Clear pronunciation of words
Zebra Technologies
01/2014- 07/2016
Internal Accounts Representative (Customer Relations)
Maintaining rapport and providing exemplary service to all customers
Repairing and reprogramming radio frequency identification devices
On-site product support
Problem Solving and resolution for disgruntled customers
Qualifying leads produced through Zebra website
Main point of contact for customer re-orders
A line of support for Industrial Manufacturing Sales Manager
Salesforce documentation
Categorizing leads by level of qualification
Initial contact for all product interest calls
Delivering a detailed breakdown of the product to every interested lead
Shipping and configuring active RFID tags for large customers
State Farm
Banking & Insurance Sales – Licensed Insurance Agent
Responsible for Sales of property and casualty insurance
Responsible for financial reviews
Marketing Insurance products to clients
Maintaining customer records
Completing administrative tasks and paperwork
Navigating through computer systems to run vehicle and credit history of customers
Negotiating rates with clients and closing business
Seeking out new clientele
Making Outbound and taking Inbound calls
Accomplishments
Nominated as People to People Junior Diplomat – China and Italy
Cum Lade for C/O 2011 at Cass Technical High School
Education
Cass Technical High School – Detroit, MI (High School Diploma) – Cum Lade 2011