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Customer Service Medical Records

Location:
Oklahoma City, Oklahoma, United States
Salary:
10.00
Posted:
January 03, 2017

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Resume

Darla Burris

**** ** *****

Oklahoma City, OK 73162

405-***-****

Objective: To work in a customer service role and use my many years of experience in hotels, hospitals, and nursing home care facilities.

Summary of Experience:

Excellent Customer Service Skills

Strong Clerical and Administration Skills

Multi-line Switchboard Operator Skills

Work Experience:

McBride Clinic October 2013 – June 2014

1110 N. Lee Street

Oklahoma City, OK 73103

(405) ***-****

Title: Document Indexer, Back up Switch board Operator, Share point Facilator

Job Duties: Reviewed documents and compiled indexes to make information searches easier to find. Worked with a variety of documents in the review process including books, periodicals, websites, office reports, and patient reports.

OU Medical Center – Edmond August 2009 – November 2011

#2 South Bryant Street

Edmond, OK 73034

(405) ***-****

Title: Medical Records Technician

Job Duties: Complied, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system. Processed, maintained, compiled, and reported patient information for health requirements and standards in a manner consistent with the healthcare industry’s numerical coding system.

Bone and Joint Hospital November 2011 – October 2013

June 2000 – September 2008

1111 N. Dewey Ave

Oklahoma City, OK 73103

(405) ***-****

Title: Communications Operator/Maintenance Secretary/Medical Records Technician

Job Duties (Communication Operator): Answered multi-line switchboard, issued Doctors pagers. Performed clerical and administrative duties including but not limited to daily mail, faxing, work orders for maintenance technicians, and updating hospital department directories.

Job Duties (Medical records technician): Complied, process, and maintain medical records of hospital and clinic patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health care system.

Doubletree Guest Suites August 1999 – January 2000

5353 Westhemier Road

Houston, TX 77056

(713) ***-****

Title: Hotel Reservationist

Job duties: Provided customer service tasks by receiving and canceling hotel reservations, and provided other travel service support as required.

Omni North Houston April 1998 – February 1999

4 River Way

Houston, TX 77056

(713) ***-****

Title: Hotel Reservationist

Job duties: Received inbound hotel reservations, canceled hotel reservations, and answered multi-line switch board calls.

Education

Putnam City North High School

Graduated 1988

High School Diploma

Demarge College

Travel & Tourism

May 1992 – 1993

Certificate of Diploma



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