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Administrative Assistant, Customer Service

Lancaster, Texas, United States
January 03, 2017

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Konstanze Williams

**** ********** **,

Lancaster, TX 75134


OBJECTIVE: A full-time position in an Industry that will offer opportunity to enhance my knowledge and utilize professional skills. To contribute strong leadership and interpersonal skills, providing highly applicable experience in office support to your organization.


PCI Health Training Center Graduate 4.0 G.P.A

Dallas, TX Student Council

Blood Drive Team

University of Phoenix 11/08-12/09 Criminal Justice


Blissful Events 9/20/12-4/01/14

Dallas, TX

Personal Assistant/ Home health Nurse to owner responsible for money transfers, receiving money for company, putting together documents for contracts, planning and setting up events. Manage company via computer, emails, faxing. Responsible for owners health transport to doctors’ appointments, injections, blood pressure, vitals, housekeeping.ect...

Abicare 12/19/11-6/5/12

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Administrative Assistant for home health company, responsible for answering 24-line phone, directed all calls thought-out the company, payroll, conduct and assist in company meetings, type documents for company needs, communicated with doctors and nurses, managed contracts.

Nick Too Care 07/10-12/04/2011

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Home Health Care. Vital signs, administer prescribed medications under physician orders. Physical therapy some elderly care. Kept records of patients progress Assist to doctor appointments.

PSI Health Insurance 03/08-07/09

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Responsible for answering phones for the department communicated with customers about insurance claims and benefits and any other issues with benefits.

UT Southwestern 11/06- 02/08

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Home Health Womb Care. Change dressing; administer prescribed oral medications under written direction of physician ordered. Maintain records of patients care, condition, progress, and problems in order to report and discuss observations with a supervisor. Direct patients in simple prescribed exercises and in the use of braces or artificial limbs.

Relief Clinic 09/04-06/05

Dallas, TX

Communicated with patients/clients and referral sources. Responsible for scheduling patient’s appointments. Registered patients and performed other registrations functions. Obtained necessary signatures and documentation from patients for billing and insurance purpose. Ordered laboratory test via the computer system at direction of physicians.

CLINICAL SKILLS: Home Health Services Specimen processor Phlebotomist

Physical Therapy Back office

ADMINISTRATIVE SKILLS: Front Office Medical Records Clerical

Insurance Billing/Coding, Data Entry, Payroll

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