Manager Management

Prita John http://www.linkedin.com/in/prita-john

* ****** *****, ****** *******, New York- 10989 *****.****@*****.***.*** +1-623-***-****

SUMMARY

A cross-cultural and cross-functional leader with expertise in product and project management, developing custom solutions and driving client strategy to improve business performance and operational efficiency. As a detail oriented professional with a passion for technology, I seek to utilize my problem solving and analytical skills to develop innovative solutions that will contribute to achieving best business results in a complex digital environment.

EDUCATION

Master of Global Management, Thunderbird School of Global Management – Arizona State University, Phoenix, AZ USA Dec 2016

Thunderbird Global Excellence Scholarship (for academic and leadership excellence)

Barton Kyle Award Winner (Given to one student from the graduating cohort for exemplary leadership and accomplishments)

CEO Circle Award Winner (Given to top students from the graduating class for exceptional leadership and lasting contribution to school)

Bachelor of Arts in English Literature, University of Delhi, New Delhi, India Jun 2002

Graduated with First Class Honors

PROFESSIONAL EXPERIENCE

Business Consultant - Babes-Bolyai University, Cluj-Napoca, Romania Sep 2016 – Oct 2016

Product Development

Designed a business incubator for students by applying various strategic frameworks and research data to incrementally grow the entrepreneurship spirit by 25% each year amongst students in Cluj

Research and Analysis

Identified industry problems and market opportunities in the Romanian tech and manufacturing ecosystem through primary and secondary research to help client build 15 new strong collaborations within the industry

Product & Service Offering

Generated strategies to help Client better align their product offerings (student curricula and industrial services) with their executive business vision for growth into 2020

Product Manager Intern - LifeLock, Phoenix, USA Jun 2016 – Aug 2016

Portfolio Management

Presented proposal to the Chief Operating Officer to centralize company-wide project portfolios from multiple MS Project databases into a single database (Dev Rally)

Stakeholder Management

Aided CRM software development lifecycle through planning, designing and testing phases and ensured user acceptance of the software while transitioning from old LiveAgent platform to new Salesforce platform

Project Management

Contributed to 33% increase in team efficiency and ‘user story’ output through Agile methodology, as a liaison between developers and stakeholders to enhance and document the existing application process

Business Development Manager - Jamboree Education Middle East, Dubai, UAE Jul 2010 – Jun 2015

Market Strategy

Grew revenue by over US$300,000 and 200 new student enrollments within 1 year by analyzing competitive data to realign go-to-market strategy of the company with their growth vision

Business Development

Identified opportunities to scale business in the UAE and sustained 25% year-over-year revenue growth by partnering with universities, schools, QS Top MBA and Access MBA

Business Account Manager - Gulf News, Dubai, UAE Sep 2007 – Jun 2010

Competitive Analysis

Grew Abu Dhabi market segment by US$100,000 revenue through benchmarking against competitors and customizing advertising efforts to attract more customers

Account Management

Managed and expanded client portfolio in the Middle East worth over US$1 million by helping client grow their business using Gulf News platform to drive success

Business Strategy

Helped create differentiated content strategy framework to create unique value proposition (ROI) for clients’ in target market segment resulting in 20% increase in their business metrics

Training Manager - Jamboree Education India, New Delhi, India Mar 2004 – Aug 2007

Performance Improvement

Increased student performance by an average of 30% (measured by GMAT/GRE score improvement) through developing and deploying tailored instructional programs that reshaped how students learned

Program Development

Developed a one-on-one program for faculty to support students through influence and help in their career paths through the admissions division resulting in 150 student referrals in a year

Disc Jockey - All India Radio, New Delhi, India Jan 2002 – Jul 2007

Offering Management

Increased listener subscriptions by 15% each year by collating and processing customer feedback and weekly performance metric reports to tailor radio program toward audience-specific interests

OTHER INFORMATION

Languages: English (fluent), Hindi (native), Malayalam (fluent)

Skills: Tableau, Trello, Jira, SharePoint, Dev Rally, Salesforce, Excel (pivot tables, functions), Big Data tools

Activities: Thunderbird Honor Council (Vice Chair), Thunderbird Student Government (Communications Chair), Thunderbird International Friends Club (President), Graduate Research Assistant to Prof. Andrew Inkpen (Global Competitive Strategy) Student Orientation Leader for Fall 2016 incoming cohort

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